Rooms Control Agent Jobs

Communicate and enforce Client SOP requirements within the network

International Freight Forwarding (knowledge in Supply Chain and/or Logistics will be a plus)

Very good knowledge of freight forwarding operations and processes

Generous benefits package, including health insurance (medical, dental and vision)

Responsible and familiarize with track & trace systems (LINK)

Ensure that contractual rates and agreed plans are closely followed and always aligned with Customer’s expectations

Employee benefit card offering discounted rates at Accor worldwide

Experience in the related field preferred

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Ability to speak and write clearly in both English and Spanish

Assist management team with rooms related projects.

Perform other duties as requested by management.

Monitor and manage hotel Room Type inventory, communicating concerns and identifying solutions.

Serve as Front Office liaison with Housekeeping and Engineering to manage and block guest rooms as necessary.

Manage discrepancies and queues quickly and efficiently.

Have knowledge of emergency procedures and assist as needed.

Maintain load control certification and demonstrate ongoing skills through the recertification process.

Plan distribution of load in accordance with passengers, cargo and fuel requirements.

Compliance with Customer Airline Emergency Requirements.

Clear Understanding of Aviation Legislative Requirements.

Comply with customer airline regulatory requirements as well as Company Policies and Procedures.

Must be experienced in Microsoft Word and Excel