Room Service Representative Jobs in Texas , Employment

Are you looking for a job that allows you to interact with people and make a difference in their day? Become a Room Service Representative and provide exceptional customer service to guests in a fast-paced environment!

Overview Room Service Representatives are responsible for providing excellent customer service to guests in a hotel or resort setting. They are responsible for taking orders, delivering food and beverages, and ensuring that guests have a pleasant experience. Detailed Job Description Room Service Representatives are responsible for providing excellent customer service to guests in a hotel or resort setting. They are responsible for taking orders, delivering food and beverages, and ensuring that guests have a pleasant experience. Room Service Representatives must be able to communicate effectively with guests and staff, as well as handle any complaints or requests in a professional manner. They must also be able to work independently and as part of a team. Job Skills Required

• Excellent customer service skills

• Ability to communicate effectively with guests and staff

• Ability to work independently and as part of a team

• Knowledge of food and beverage service

• Knowledge of hotel policies and procedures

• Knowledge of health and safety regulations

• Knowledge of cash handling procedures

• Ability to lift and carry heavy trays

Job Qualifications

• High school diploma or equivalent

• Previous experience in a customer service role

• Previous experience in a hotel or resort setting

• Food safety certification (preferred)

Job Knowledge

• Knowledge of food and beverage service

• Knowledge of hotel policies and procedures

• Knowledge of health and safety regulations

• Knowledge of cash handling procedures

Job Experience

• Previous experience in a customer service role

• Previous experience in a hotel or resort setting

Job Responsibilities

• Greet guests in a friendly and professional manner

• Take orders from guests and enter them into the computer system

• Deliver food and beverages to guests in a timely manner

• Ensure that all orders are accurate and complete

• Handle any complaints or requests in a professional manner

• Ensure that all health and safety regulations are followed

• Ensure that all cash handling procedures are followed

• Clean and maintain the dining area