Roadside Assistance Technician / Tow Driver
By AAA The Auto Club Group At , Denver
In addition to a competitive starting salary, ACG offers excellent and comprehensive benefits packages:
Offer value to members through On-the-Go Tow or battery tests / sales
Medical, dental and vision benefits
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
Have prior tow truck driver or roadside service experience
Pay rate will be determined based on experience and may exceed starting rate.

Are you looking for a job that lets you work outdoors and use your mechanical skills? Become a Roadside Technician and help keep drivers safe on the road! You'll get to work with a variety of vehicles, diagnose and repair problems, and provide excellent customer service. Join our team and make a difference!

Overview:

A Roadside Technician is a professional who provides roadside assistance to motorists in need. They are responsible for responding to emergency calls, diagnosing and repairing vehicle issues, and providing customer service. Roadside Technicians must have a strong knowledge of vehicle systems and be able to work in a variety of conditions.

Detailed Job Description:

Roadside Technicians are responsible for responding to emergency calls from customers who are in need of roadside assistance. They must be able to diagnose and repair vehicle issues, such as flat tires, dead batteries, and engine problems. They must also be able to provide customer service, such as providing directions and advice on how to prevent future issues. Roadside Technicians must be able to work in a variety of conditions, such as in extreme weather or in hazardous locations.

What is Roadside Technician Job Skills Required?

• Excellent customer service skills
• Knowledge of vehicle systems and components
• Ability to diagnose and repair vehicle issues
• Ability to work in a variety of conditions
• Ability to work independently
• Good communication and problem-solving skills

What is Roadside Technician Job Qualifications?

• High school diploma or equivalent
• Valid driver’s license
• Automotive repair certification or equivalent experience
• Ability to lift heavy objects

What is Roadside Technician Job Knowledge?

• Knowledge of vehicle systems and components
• Knowledge of basic automotive repair techniques
• Knowledge of safety protocols

What is Roadside Technician Job Experience?

• Previous experience in automotive repair or roadside assistance
• Previous experience working with customers

What is Roadside Technician Job Responsibilities?

• Respond to emergency calls from customers in need of roadside assistance
• Diagnose and repair vehicle issues, such as flat tires, dead batteries, and engine problems
• Provide customer service, such as providing directions and advice on how to prevent future issues
• Work in a variety of conditions, such as in extreme weather or in hazardous locations
• Follow safety protocols when working on vehicles