Retail Customer Service Specialist
By Aptude At United States
§Manages time and company resources appropriately.
: $24 per hour on W2
: 11 AM – 8 PM ET or 12 PM – 9 PM
§Proactively pursues professional development activities (e.g., establishing personal networks).
§Performs other duties as assigned by supervisor

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for a Retail Customer Service Specialist to join our team! You will be responsible for providing excellent customer service, helping customers with their inquiries, and ensuring a positive shopping experience. If you have a passion for customer service and a desire to make a difference, this is the job for you!

Overview A Retail Customer Service Specialist is responsible for providing excellent customer service to customers in a retail setting. They are responsible for helping customers find the products they need, answering questions, resolving customer complaints, and providing general assistance. Detailed Job Description The Retail Customer Service Specialist is responsible for providing excellent customer service to customers in a retail setting. This includes greeting customers, helping them find the products they need, answering questions, resolving customer complaints, and providing general assistance. The Retail Customer Service Specialist must be knowledgeable about the products and services offered in the store and be able to provide accurate information to customers. They must also be able to handle customer complaints in a professional manner and provide solutions to any issues that arise. Job Skills Required
• Excellent customer service skills
• Ability to communicate effectively with customers
• Knowledge of the products and services offered in the store
• Ability to handle customer complaints in a professional manner
• Ability to provide accurate information to customers
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or retail
• Ability to work flexible hours
• Ability to stand for long periods of time
Job Knowledge
• Knowledge of the products and services offered in the store
• Knowledge of customer service principles and practices
• Knowledge of retail operations
Job Experience
• Previous experience in customer service or retail
• Experience in a fast-paced environment
Job Responsibilities
• Greet customers and provide assistance
• Answer customer questions and provide accurate information
• Resolve customer complaints in a professional manner
• Assist customers in finding the products they need
• Process customer payments
• Maintain a clean and organized work area