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Retail Customer Service Representative I Jobs in Ohio

Customer Service Manager I
By Entergy At , Vicksburg
Minimum knowledge, skills and abilities required of the position
Manage Municipal franchises within the Region including community development, local area economic dev. & strategic marketing plans.
Preferred: 3+ years of professional experience working in related role, within a customer service environment.
This position will be filled as a Customer Service Manager I.
Resolve escalated customer issues from MPSC, Executive Complaints, Contact Center, Media, etc. working with Customer Service Support group.
Responsible for external facing storm and emergency response including mobile CIC and peer network support as needed.
Customer Service Qc Analyst I - Customer Service
By Gannett At , Louisville, 40202, Ky
Evaluates customer interactions to provide feedback and recommendations for process improvements that impact performance and customer experience
Generate call evaluations in Success KPI Conversation Analytics program to provide leadership with feedback to improve the customer experience
Evaluate customer calls/chat messages to measure the effectiveness of process changes, training, and skills coaching
Responsible to generate root cause analysis and offer solutions to present for leadership
Partner with leadership on pending initiatives to verify compliance and offer feedback and solutions for a cost savings outcome.
1 year of call center customer care experience and/or quality experience preferred
Customer Service Representative (Branch Manager Trainee I)
By Lendmark Financial Services At Lima, OH, United States
No more than 2 years consumer finance industry work experience.
Must have excellent written and verbal communication skills
High School Diploma/GED required, college degree preferred
Extended periods of overnight travel may be required
Must be competent in Microsoft Office, especially Microsoft Word, Excel, PowerPoint, and Outlook/Office 365
Must be familiar with Windows operating systems, web-based applications and internet protocol

Are you looking for an exciting opportunity to use your customer service skills in a retail setting? We are looking for a Retail Customer Service Representative to join our team and provide exceptional service to our customers. You will be responsible for helping customers find the perfect product, answering questions, and providing a positive shopping experience. If you are an outgoing, customer-focused individual, this could be the perfect job for you!

What is Retail Customer Service Representative I Skill Requirements?

• Excellent customer service skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of retail products and services
• Knowledge of cash register and point-of-sale systems
• Ability to handle customer complaints and inquiries

What is Retail Customer Service Representative I Qualifications?

• High school diploma or equivalent
• Previous experience in retail customer service
• Knowledge of basic computer applications
• Ability to work flexible hours

What is Retail Customer Service Representative I Knowledge?

• Knowledge of retail products and services
• Knowledge of cash register and point-of-sale systems
• Knowledge of customer service principles and practices
• Knowledge of basic computer applications

What is Retail Customer Service Representative I Experience?

• Previous experience in retail customer service
• Experience in a fast-paced environment

What is Retail Customer Service Representative I Responsibilities?

• Greet customers and provide assistance
• Answer customer inquiries and resolve complaints
• Process customer orders and payments
• Maintain accurate records of customer transactions
• Monitor inventory levels and restock shelves
• Assist with store merchandising and display setup
• Follow store policies and procedures