Housekeeper - Dollywood's Heartsong Lodge & Resort - Full Time Year Round
By Dollywood At , Pigeon Forge, 37863, Tn $16 an hour
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills.
Management reserves the right to change and/or add to these duties at any time.
Previous experience in a hospitality environment strongly preferred.
Summary of Essential Functions & Responsibilities
Properly clean and supply all assigned guest rooms and other areas as designed according to standards.
Maintains a clean and neat work space at all times.
Executive Housekeeper - Dollywood's Heartsong Lodge & Resort - Exempt
By Dollywood At , Pigeon Forge, 37863, Tn $62,000 a year
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills.
Manage contractor/vendor scope of work, contracts and insurance requirements
Intermediate computer skills including a working knowledge of Microsoft applications
Management reserves the right to change and/or add to these duties at any time
Participate in resort’s Manager on Duty program
Must have manual dexterity necessary to complete all job duties.

Are you looking for a job that offers a great work-life balance? Come join our team as a Resort Housekeeper and enjoy the beautiful scenery of our resort while keeping our guests happy!

Overview:

Resort Housekeepers are responsible for ensuring the cleanliness and upkeep of resort facilities, including guest rooms, public areas, and other areas of the resort. They are responsible for cleaning and maintaining the resort to a high standard of cleanliness and safety.

Detailed Job Description:

Resort Housekeepers are responsible for cleaning and maintaining the resort to a high standard of cleanliness and safety. This includes cleaning guest rooms, public areas, and other areas of the resort. They must ensure that all areas are clean and sanitary, and that all safety and security protocols are followed. They must also be able to respond to guest inquiries and requests in a timely and professional manner.

What is Resort Housekeeper Job Skills Required?

• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to follow instructions and safety protocols
• Ability to work in a fast-paced environment
• Knowledge of cleaning products and techniques
• Ability to lift and move heavy objects
• Ability to stand for long periods of time

What is Resort Housekeeper Job Qualifications?

• High school diploma or equivalent
• Previous experience in a housekeeping or cleaning role
• Ability to read and understand English
• Ability to work flexible hours

What is Resort Housekeeper Job Knowledge?

• Knowledge of cleaning products and techniques
• Knowledge of safety and security protocols
• Knowledge of customer service principles

What is Resort Housekeeper Job Experience?

• Previous experience in a housekeeping or cleaning role
• Previous experience in a customer service role

What is Resort Housekeeper Job Responsibilities?

• Cleaning guest rooms, public areas, and other areas of the resort
• Ensuring that all areas are clean and sanitary
• Responding to guest inquiries and requests in a timely and professional manner
• Following safety and security protocols
• Reporting any maintenance or repair issues to the appropriate personnel
• Maintaining a high standard of cleanliness and safety throughout the resort