Resort Spa Front Desk Associate Jobs in Idaho
Spa Front Desk Jobs
By Ojai Valley Inn
At , Ojai, 93023
$16.50 an hour
Are you looking for a job that offers a relaxing atmosphere and the chance to make a difference in people's lives? Look no further! We are looking for a Resort Spa Front Desk Associate to join our team and provide exceptional customer service to our guests. If you have a passion for hospitality and a desire to make a positive impact on our guests, this is the perfect job for you!
Overview The Resort Spa Front Desk Associate is responsible for providing excellent customer service to guests and visitors of the resort spa. This position requires excellent communication and organizational skills, as well as the ability to handle multiple tasks simultaneously. Detailed Job Description The Resort Spa Front Desk Associate is responsible for greeting guests and visitors, providing information about the resort spa, and assisting with check-in and check-out procedures. The associate is also responsible for answering phone calls, taking reservations, and responding to customer inquiries. Additionally, the associate is responsible for maintaining a clean and organized front desk area, and ensuring that all guests and visitors are provided with a pleasant and professional experience. Job Skills Required• Excellent customer service skills
• Strong communication and organizational skills
• Ability to multitask
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of resort spa services and amenities
Job Knowledge
• Knowledge of resort spa services and amenities
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
Job Experience
• Previous customer service experience
• Previous experience in a resort spa setting
Job Responsibilities
• Greet guests and visitors and provide information about the resort spa
• Assist with check-in and check-out procedures
• Answer phone calls and take reservations
• Respond to customer inquiries
• Maintain a clean and organized front desk area
• Ensure that all guests and visitors are provided with a pleasant and professional experience
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