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Reservations Clerk Jobs

Reservations Agent Jobs
By Golden Entertainment, Inc. At Las Vegas, NV, United States
Maintain full knowledge and understanding of the company and department rules, policies, and procedures.
Must be knowledgeable of the current services, promotions, and events at each property.
Answer incoming customer calls to central reservations from outside and within the properties.
Perform various daily tasks such as booking, changing, or canceling reservations.
Sell and promote the hotel amenities and services.
Provides the guests with exemplary customer service.

Are you looking for a job that offers a great work-life balance? We are looking for a Reservations Clerk to join our team and help us provide excellent customer service to our guests. You will be responsible for taking reservations, answering questions, and providing information about our services. If you have excellent customer service skills and a passion for helping people, this could be the perfect job for you!

A Reservations Clerk is responsible for taking reservations for hotels, airlines, and other travel services. They are responsible for providing customer service to guests and ensuring that all reservations are handled in a timely and efficient manner.

What is Reservations Clerk Job Skills Required?

• Excellent customer service skills
• Knowledge of the travel industry
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to work with a variety of computer systems
• Knowledge of reservation software
• Knowledge of booking systems
• Ability to handle customer inquiries
• Excellent communication skills

What is Reservations Clerk Job Qualifications?

• High school diploma or equivalent
• Previous experience in the travel industry is preferred
• Knowledge of the hospitality industry
• Knowledge of reservation software
• Ability to work in a fast-paced environment

What is Reservations Clerk Job Knowledge?

• Knowledge of the travel industry
• Knowledge of reservation software
• Knowledge of booking systems
• Knowledge of the hospitality industry
• Knowledge of customer service principles

What is Reservations Clerk Job Experience?

• Previous experience in the travel industry is preferred
• Previous experience in customer service is preferred

What is Reservations Clerk Job Responsibilities?

• Take reservations for hotels, airlines, and other travel services
• Provide customer service to guests
• Ensure that all reservations are handled in a timely and efficient manner
• Handle customer inquiries
• Process payments for reservations
• Update reservation information in the system
• Maintain accurate records of reservations
• Assist with other administrative tasks as needed