Remote Service Coordinator Jobs in New York , Employment

Do you want to join a team of professionals that provide exceptional customer service? We are looking for a Remote Service Coordinator to join our team and help us provide top-notch customer service to our clients. As a Remote Service Coordinator, you will be responsible for managing customer inquiries, scheduling service appointments, and providing technical support. If you have excellent communication and problem-solving skills, then this is the perfect job for you!

Overview A Remote Service Coordinator is a professional who is responsible for providing remote customer service and technical support to customers. They are responsible for troubleshooting customer issues, providing technical advice, and resolving customer complaints. They must be able to effectively communicate with customers and have a strong understanding of customer service principles and practices. Detailed Job Description A Remote Service Coordinator is responsible for providing remote customer service and technical support to customers. They must be able to effectively troubleshoot customer issues, provide technical advice, and resolve customer complaints. They must be able to communicate effectively with customers and have a strong understanding of customer service principles and practices. They must be able to work independently and as part of a team. They must be able to work in a fast-paced environment and be able to handle multiple tasks simultaneously. Job Skills Required

• Excellent customer service and communication skills

• Ability to troubleshoot customer issues

• Ability to provide technical advice

• Ability to resolve customer complaints

• Ability to work independently and as part of a team

• Ability to work in a fast-paced environment

• Ability to handle multiple tasks simultaneously

• Knowledge of customer service principles and practices

Job Qualifications

• Bachelor’s degree in a related field

• At least two years of customer service experience

• Knowledge of customer service principles and practices

• Knowledge of computer systems and software

• Ability to troubleshoot customer issues

• Ability to provide technical advice

• Ability to resolve customer complaints

• Excellent customer service and communication skills

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of computer systems and software

• Knowledge of customer service software and tools

• Knowledge of remote customer service processes and procedures

Job Experience

• At least two years of customer service experience

• Experience in a remote customer service role

• Experience in troubleshooting customer issues

• Experience in providing technical advice

• Experience in resolving customer complaints

Job Responsibilities

• Provide remote customer service and technical support to customers

• Troubleshoot customer issues

• Provide technical advice

• Resolve customer complaints

• Communicate effectively with customers

• Work independently and as part of a team

• Work in a fast-paced environment

• Handle multiple tasks simultaneously

• Follow customer service principles and practices