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Remote Senior Software Support Engineer Jobs in Indiana

Senior Support Engineer Jobs
By Lilt At Indianapolis, IN, United States
Excellent interpersonal and customer service skills
Strong problem-solving and critical thinking skills
Skilled in troubleshooting reported issues and providing problem resolution
Must be able to research application database, application code and knowledge base and recreate issues to provide customer solutions
Ability to identify, create and update processes and procedures in knowledge base to assist in more efficiently resolving future issues
Excellent spoken written English skills

Are you an experienced Senior Software Support Engineer looking for an exciting remote opportunity? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving software issues, as well as providing guidance and assistance to customers. If you have a passion for problem-solving and a commitment to customer service, this could be the perfect job for you!

What is Remote Senior Software Support Engineer Skill Requirements?

• Strong technical knowledge in software engineering and development
• Ability to troubleshoot and debug software issues
• Excellent problem-solving and analytical skills
• Ability to work independently and collaboratively
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment

What is Remote Senior Software Support Engineer Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in software engineering and development
• Experience with software support and troubleshooting
• Knowledge of software development best practices
• Experience with scripting languages such as Python, JavaScript, and Bash
• Experience with cloud technologies such as AWS and Azure

What is Remote Senior Software Support Engineer Knowledge?

• Knowledge of software development life cycle
• Knowledge of software design principles
• Knowledge of software testing and debugging techniques
• Knowledge of software security best practices
• Knowledge of software version control systems

What is Remote Senior Software Support Engineer Experience?

• Experience with software development and support
• Experience with software troubleshooting and debugging
• Experience with software deployment and maintenance
• Experience with software version control systems
• Experience with customer service and technical support

What is Remote Senior Software Support Engineer Responsibilities?

• Provide technical support to customers via phone, email, and chat
• Troublesh