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Remote Part Time Customer Service Rep Jobs in Alabama

Customer Service Rep Specialty - Remote Option
By PNC At Montgomery, AL, United States
Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served.
Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality.
Documents customer interactions and completes service requests to minimize customer effort or additional action.
Patient Service Rep I, Winston-Salem, Part-Time Days
By Wake Forest Baptist Health At , Winston-Salem, Nc
Proactively communicates issues involving customer service and process improvement opportunities to management
Meets productivity requirements to ensure excellent service is provided to customers
Mathematical aptitude, effective oral and written communication skills and critical thinking skills
Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral, pre-certification and authorization processes.
Experience with Microsoft Outlook, Word and Excel and ADT software
Ensures all patient demographic and insurance information is complete and accurate

Are you looking for a part-time job that allows you to work from the comfort of your own home? We are looking for an experienced customer service representative to join our team! As a remote customer service rep, you will be responsible for providing excellent customer service to our clients. You will be the first point of contact for our customers and will be expected to handle inquiries, provide solutions, and ensure customer satisfaction. If you have excellent communication skills, a positive attitude, and a passion for helping others, this could be the perfect job for you!

Overview Remote Part Time Customer Service Rep is a customer service professional who works remotely on a part-time basis to provide customer service support to clients. They are responsible for responding to customer inquiries, resolving customer complaints, and providing general customer service support. Detailed Job Description Remote Part Time Customer Service Reps are responsible for responding to customer inquiries, resolving customer complaints, and providing general customer service support. They must be able to effectively communicate with customers via phone, email, and other digital channels. They must be able to troubleshoot customer issues and provide solutions in a timely manner. They must be able to maintain customer records and provide feedback to management. Job Skills Required
• Excellent communication skills
• Ability to multitask
• Problem-solving skills
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
Job Experience
• Previous customer service experience
• Experience working remotely
Job Responsibilities
• Respond to customer inquiries via phone, email, and other digital channels
• Resolve customer complaints in a timely manner
• Maintain customer records
• Provide feedback to management
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction