Remote Events Representative Jobs in Illinois

Ensure that the customer experience is best-in-class: authentic, engaging, educational and aligned with Rivian’s mission, core values and culture.

Operate in a remote setting, traveling to lead and support a variety of customer facing events and activations

Support various special events (both onsite and remote) and new site openings across the commercial organization as needed

Build a strong workplace culture focused on employee development, team experience and over-delivering for our customers

Oversee customer engagement and support, including product education, drives, lead generation and demand generation

Uphold the operational framework, best practices, and playbooks to deliver the best experience possible to our customers and team

Strong sales skills and commercial awareness

Plan and sell transportation, accommodations, insurance and other travel services

Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations

Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers

Book transportation, make hotel reservations and collect payment/fees

Use promotional techniques and prepare promotional materials to sell itinerary tour packages