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Remote Email Support Technician Jobs in Texas

Product Support Technician Ii (Remote)
By Home Depot / THD At , Atlanta, 30301, Ga
Experience with CRM or standard ticketing systems and remote monitoring and management software
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Familiarity with administering mobile devices and mobile device management systems
Understanding of Data management (backup) software and Windows Server
Experience with Microsoft Office standard applications
Experience with troubleshooting and diagnosing basic-level networking issues and problems with modern operating systems
Product Support Technician (Remote)
By Home Depot / THD At , Atlanta, 30301, Ga $60 a day
Experience with CRM or standard ticketing systems and remote monitoring and management software
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Participates in formal and informal training sessions to gain new skills and knowledge
Familiarity with administering mobile devices and mobile device management systems
Understanding of Data management (backup) software and Windows Server
Accesses software updates, drivers, and knowledge base to aid in problem resolution
Email Marketer - Freelance [Remote]
By Braintrust At Austin, TX, United States
LOCATION: Remote - Work from anywhere (TimeZone: PST/CIST | Full day overlap)
Strong problem-solving skills, flexibility, and attention to detail
JOB TYPE: Freelance, Contract Position (no agencies/C2C - see notes below)
HOURLY RANGE: Our client is looking to pay $40 – $50/hr
ESTIMATED DURATION: 10h/week - Short term
Expert in Mailchimp and Stripe

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Email Support Technician to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, troubleshooting technical issues, and providing helpful solutions. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview Remote Email Support Technician is responsible for providing technical assistance and support related to email systems and services. They are responsible for troubleshooting and resolving customer issues, responding to customer inquiries, and providing technical advice and guidance. Detailed Job Description Remote Email Support Technicians are responsible for providing technical assistance and support related to email systems and services. They are responsible for troubleshooting and resolving customer issues, responding to customer inquiries, and providing technical advice and guidance. They must be able to diagnose and troubleshoot technical issues, provide customer service, and maintain customer records. They must also be able to identify and resolve any potential security risks. Job Skills Required
• Knowledge of email systems and services
• Ability to troubleshoot and resolve technical issues
• Excellent customer service skills
• Ability to identify and resolve potential security risks
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in customer service or technical support
• Experience with email systems and services
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
Job Knowledge
• Knowledge of email systems and services
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and resolving technical issues
• Knowledge of potential security risks
Job Experience
• At least two years of experience in customer service or technical support
• Experience with email systems and services
Job Responsibilities
• Troubleshoot and resolve customer issues related to email systems and services
• Respond to customer inquiries and provide technical advice and guidance
• Identify and resolve potential security risks
• Maintain customer records
• Provide excellent customer service
• Work independently and as part of a team