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Remote Customer Service Team Member Jobs in Mississippi

Customer Service Representative - State Farm Agent Team Member
By State Farm Agent At Greenwood, MS, United States
Excellent communication skills to assist customers and coordinate with other agency team members
We have 20+ years of combined insurance experience in our office.
Establish customer relationships and follow up with customers as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Able to effectively relate to a customer, answer their questions, and anticipate their needs.

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Customer Service Team Member to join our team and provide excellent customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Remote Customer Service Team Member Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to work independently and as part of a team
• Proficiency in using computers and software programs
• Ability to multitask and prioritize tasks
• Ability to troubleshoot customer issues
• Ability to handle customer complaints

What is Remote Customer Service Team Member Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication skills
• Ability to work in a fast-paced environment

What is Remote Customer Service Team Member Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Remote Customer Service Team Member Experience?

• Previous customer service experience
• Previous experience working remotely

What is Remote Customer Service Team Member Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Follow up with customers to ensure their satisfaction
• Document customer interactions in customer service software
• Maintain customer service records
• Monitor customer service metrics and suggest improvements