Remote Customer Service Sales Representative Jobs in Minnesota , Employment

Are you looking for an exciting opportunity to use your customer service and sales skills in a remote setting? We are looking for a Remote Customer Service Sales Representative to join our team and help us provide exceptional service to our customers. You will be responsible for responding to customer inquiries, providing product information, and helping to close sales. If you have excellent communication skills, a passion for customer service, and a drive to succeed, we want to hear from you!

Overview A Remote Customer Service Sales Representative is responsible for providing customer service and sales support to customers over the phone, email, or other remote channels. They must be able to effectively communicate with customers, answer questions, and provide solutions to customer inquiries. Detailed Job Description The Remote Customer Service Sales Representative is responsible for providing customer service and sales support to customers over the phone, email, or other remote channels. They must be able to effectively communicate with customers, answer questions, and provide solutions to customer inquiries. The Remote Customer Service Sales Representative must be able to handle customer complaints, provide accurate information, and maintain customer satisfaction. They must also be able to upsell products and services to customers and meet sales goals. Job Skills Required

• Excellent communication skills

• Ability to multitask

• Problem-solving skills

• Knowledge of customer service principles and practices

• Knowledge of sales principles and practices

• Knowledge of product and service offerings

• Knowledge of computer systems and software

• Ability to work independently

Job Qualifications

• High school diploma or equivalent

• Previous customer service and/or sales experience

• Ability to work remotely

• Ability to work flexible hours

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of sales principles and practices

• Knowledge of product and service offerings

• Knowledge of computer systems and software

Job Experience

• Previous customer service and/or sales experience

• Ability to work remotely

• Ability to work flexible hours

Job Responsibilities

• Provide customer service and sales support to customers over the phone, email, or other remote channels

• Effectively communicate with customers, answer questions, and provide solutions to customer inquiries

• Handle customer complaints, provide accurate information, and maintain customer satisfaction

• Upsell products and services to customers and meet sales goals

• Maintain customer records and update customer information in the system

• Follow up with customers to ensure satisfaction