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Remote Customer Service Reps Jobs in New Jersey

Customer Service Planner (Remote)
By Voyage By Luna At Newark, NJ, United States

This is a remote position. We want to be a part of creating memories that will stay with you for a lifetime, filled with joy and laughter. We believe that while material things may come and go, the ...

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for Remote Customer Service Reps who are passionate about providing excellent customer service! Join our team and help us provide the best customer experience possible.

Overview Remote Customer Service Reps provide customer service and support to customers via telephone, email, or other remote communication methods. They are responsible for responding to customer inquiries, resolving customer complaints, and providing product information. Detailed Job Description Remote Customer Service Reps are responsible for responding to customer inquiries, resolving customer complaints, and providing product information. They must be able to effectively communicate with customers in a professional and courteous manner. They must be able to multitask and handle multiple customer inquiries at once. They must be able to troubleshoot customer issues and provide solutions. They must be able to maintain customer records and update customer information. Job Skills Required
• Excellent communication skills
• Ability to multitask
• Problem-solving skills
• Ability to work independently
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Ability to handle customer complaints
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
Job Experience
• Previous customer service experience
Job Responsibilities
• Respond to customer inquiries
• Resolve customer complaints
• Provide product information
• Maintain customer records
• Update customer information
• Troubleshoot customer issues
• Provide solutions to customer issues
• Handle customer complaints
• Work in a fast-paced environment