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Remote Customer Service Representative1 Jobs in California

Remote Customer Service Jobs
By LC EXCLUSIVE At Los Angeles, CA, United States
Present, promote and sell products using proven sales techniques to prospective customer
Ability to interact, communicate and negotiate effectively.
Address customer inquiries in a positive, friendly manner.
Collaborate with other departments to develop workable business solutions to customer satisfaction issues.
A high school diploma or GED equivalently.
Internet savvy- Must know how to use the internet
Remote Customer Service (Sacramento, Ca) (Remote)
By TDB Communications At , Sacramento, 95605, Ca $19 an hour
Experience working with computer software, customer relationship management tools and telephone technology
Experience working with and skilled in the use of help desk software
Interfaces with team personnel, management, and customers in reference to customer service issues.
Minimum one (1) year customer service experience required
Ability to utilize problem-solving skills in complex situations
Excellent communication skills, both written and oral
Remote Customer Service (Sacramento, Ca) (Remote)
By TDB Communications At , Bakersfield, Ca $19 an hour
Experience working with computer software, customer relationship management tools and telephone technology
Experience working with and skilled in the use of help desk software
Interfaces with team personnel, management, and customers in reference to customer service issues.
Minimum one (1) year customer service experience required
Ability to utilize problem-solving skills in complex situations
Excellent communication skills, both written and oral
Remote Customer Service (Sacramento, Ca) (Remote)
By TDB Communications At , , Ca $19 an hour
Experience working with computer software, customer relationship management tools and telephone technology
Experience working with and skilled in the use of help desk software
Interfaces with team personnel, management, and customers in reference to customer service issues.
Minimum one (1) year customer service experience required
Ability to utilize problem-solving skills in complex situations
Excellent communication skills, both written and oral

Are you looking for a challenging and rewarding job in customer service? Join our team as a Remote Customer Service Representative and help us provide exceptional customer service to our clients!

Overview A Remote Customer Service Representative1 is responsible for providing customer service to customers over the phone, email, or other digital channels. They are responsible for responding to customer inquiries, resolving customer complaints, and providing product and service information. Detailed Job Description The Remote Customer Service Representative1 is responsible for providing customer service to customers over the phone, email, or other digital channels. They must be able to effectively communicate with customers, provide accurate information, and resolve customer complaints. The Remote Customer Service Representative1 must be able to multitask, prioritize tasks, and work independently. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to prioritize tasks
• Ability to work independently
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to type at least 40 words per minute
• Ability to work in a fast-paced environment
• Ability to work with minimal supervision
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
Job Experience
• Previous customer service experience
Job Responsibilities
• Respond to customer inquiries via phone, email, or other digital channels
• Resolve customer complaints
• Provide product and service information
• Update customer records
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction
• Identify and escalate priority issues
• Document all customer interactions