Customer Service Representative I - Pfs Remote
By Trinity Health At , Farmington Hills, 48331, Mi
Accuracy, attention to detail and time management skills.
Excellent verbal and written communication skills and organizational abilities.
Completion of regulatory/mandatory certifications and skills validation competencies preferred
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Provides detailed documentation and reports of customer complaints, issues, interactions, actions taken and results in appropriate system(s).

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Customer Service Representative to join our team and provide excellent customer service to our clients. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Remote Customer Service Representative Skill Requirements?

• Excellent communication skills, both written and verbal
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in using computers and customer service software
• Ability to remain calm and professional in difficult situations
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is Remote Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Proficiency in using computers and customer service software

What is Remote Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Remote Customer Service Representative Experience?

• Previous customer service experience
• Experience in a remote customer service role
• Experience in using customer service software

What is Remote Customer Service Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer service issues
• Provide accurate information about products and services
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction
• Update customer information in the customer service database
• Maintain customer