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Remote Customer Relations Coordinator Jobs in Georgia

Customer Relations Administrative Coordinator
By Porsche Cars North America At Atlanta, GA, United States
Associates’ Degree in Business Management and/or equivalent experience in administrative field
Responding to inquiries about payments/vouchers from Porsche dealers and PCNA Field Managers
Support Senior Manager Customer Relations in ad hoc projects
• 2+ years’ experience in an administrative role
Knowledgeable of Microsoft Office programs, SAP, Adobe Acrobat Reader/Writer
Generation of departmental check requests and associated CRM documentation, reporting

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Customer Relations Coordinator to join our team! You will be responsible for providing excellent customer service and resolving customer inquiries in a timely manner. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview:

A Remote Customer Relations Coordinator is responsible for providing excellent customer service and support to customers via phone, email, and other remote channels. They are responsible for resolving customer inquiries, complaints, and other customer service issues in a timely and professional manner.

Detailed Job Description:

The Remote Customer Relations Coordinator is responsible for providing excellent customer service and support to customers via phone, email, and other remote channels. They are responsible for responding to customer inquiries, complaints, and other customer service issues in a timely and professional manner. They must be able to effectively communicate with customers, understand their needs, and provide solutions. The Remote Customer Relations Coordinator must be able to work independently and as part of a team.

What is Remote Customer Relations Coordinator Job Skills Required?

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Ability to troubleshoot customer issues
• Knowledge of customer service software and systems
• Proficiency in Microsoft Office Suite

What is Remote Customer Relations Coordinator Job Qualifications?

• Bachelor’s degree in a related field or equivalent experience
• Previous customer service experience
• Knowledge of customer service software and systems
• Ability to multi-task and prioritize tasks
• Excellent communication and interpersonal skills

What is Remote Customer Relations Coordinator Job Knowledge?

• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service processes and procedures
• Knowledge of customer service regulations and laws

What is Remote Customer Relations Coordinator Job Experience?

• Previous customer service experience
• Previous remote customer service experience

What is Remote Customer Relations Coordinator Job Responsibilities?

• Respond to customer inquiries, complaints, and other customer service issues in a timely and professional manner
• Provide solutions to customer inquiries and complaints
• Troubleshoot customer issues
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Monitor customer service trends and provide feedback to management
• Maintain customer service standards and procedures