Remote Client Services Jobs in North Dakota , Employment

Are you looking for a job that allows you to work from the comfort of your own home? Look no further! We are looking for a Remote Client Services professional to join our team. You will be responsible for providing excellent customer service to our clients, as well as troubleshooting any technical issues they may have. If you have excellent communication and problem-solving skills, this could be the perfect job for you!

Overview of Remote Client Services Remote Client Services is a job that involves providing technical support to clients remotely. This job requires excellent customer service skills, as well as technical knowledge and experience. The job involves troubleshooting and resolving customer issues, providing advice and guidance, and helping customers with their technical needs. Detailed Job Description of Remote Client Services The Remote Client Services job involves providing technical support to clients remotely. This includes troubleshooting and resolving customer issues, providing advice and guidance, and helping customers with their technical needs. The job requires excellent customer service skills, as well as technical knowledge and experience. The job also involves providing technical support to clients via phone, email, and chat. Remote Client Services Job Skill Requirements

• Excellent customer service skills

• Technical knowledge and experience

• Ability to troubleshoot and resolve customer issues

• Ability to provide advice and guidance

• Ability to help customers with their technical needs

• Ability to provide technical support via phone, email, and chat

Remote Client Services Job Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• At least two years of experience in a customer service or technical support role

• Knowledge of computer hardware and software

• Knowledge of networking and internet technologies

• Knowledge of customer service principles and practices

Remote Client Services Job Knowledge

• Knowledge of computer hardware and software

• Knowledge of networking and internet technologies

• Knowledge of customer service principles and practices

• Knowledge of troubleshooting and problem-solving techniques

• Knowledge of remote access technologies

Remote Client Services Job Experience

• At least two years of experience in a customer service or technical support role

• Experience troubleshooting and resolving customer issues

• Experience providing advice and guidance to customers

• Experience helping customers with their technical needs

• Experience providing technical support via phone, email, and chat

Remote Client Services Job Responsibilities

• Troubleshoot and resolve customer issues

• Provide advice and guidance to customers

• Help customers with their technical needs

• Provide technical support via phone, email, and chat

• Monitor customer service metrics and performance

• Maintain customer service records and logs