Relationship Banker I Jobs
By Mascoma Bank At , Burlington, 05401

Mascoma Bank is an Affirmative Action and Equal Opportunity Employer, M/F/D/V.

Are you looking for an exciting opportunity to join a dynamic team in the banking industry? We are looking for a Relationship Banker I Regional East to join our team and help us provide exceptional customer service and financial solutions to our clients. As a Relationship Banker I Regional East, you will be responsible for developing and maintaining relationships with our clients, providing financial advice and solutions, and ensuring the highest level of customer service. If you are a motivated individual with a passion for banking and customer service, then this is the perfect job for you!

Overview Relationship Banker I Regional East is a customer-facing role that provides banking services to customers in a designated region. The Relationship Banker I Regional East is responsible for developing and maintaining relationships with customers, providing advice and guidance on banking products and services, and ensuring customer satisfaction. Detailed Job Description The Relationship Banker I Regional East is responsible for providing banking services to customers in a designated region. This includes developing and maintaining relationships with customers, providing advice and guidance on banking products and services, and ensuring customer satisfaction. The Relationship Banker I Regional East is also responsible for identifying customer needs and providing solutions to meet those needs. The Relationship Banker I Regional East is also responsible for cross-selling banking products and services, and providing excellent customer service. Job Skills Required
• Excellent customer service skills
• Knowledge of banking products and services
• Ability to identify customer needs and provide solutions
• Ability to cross-sell banking products and services
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Proficiency in computer applications
Job Qualifications
• Bachelor’s degree in business, finance, or a related field
• Previous experience in banking or customer service
• Knowledge of banking regulations and compliance
• Ability to work flexible hours
Job Knowledge
• Knowledge of banking products and services
• Knowledge of banking regulations and compliance
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in banking or customer service
• Previous experience in sales or customer service
Job Responsibilities
• Develop and maintain relationships with customers
• Provide advice and guidance on banking products and services
• Identify customer needs and provide solutions to meet those needs
• Cross-sell banking products and services
• Provide excellent customer service
• Ensure customer satisfaction
• Follow banking regulations and compliance
• Maintain accurate records and reports