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Regional Leader Service Desk Jobs

Regional Execution Leader Jobs
By King's Hawaiian At United States
Additional Qualifications (job Skills, Abilities, Knowledge) 
BASIC AND PREFERRED QUALIFICATIONS (EDUCATION And/or EXPERIENCE) 
Essential Job Duties And Responsibilities 
Work with account managers to develop the "perfect store" for each chain "Gold Standard"  
Bachelor's Degree or relevant experience (four years of relevant CPG sales experience)  
Customize sales execution plan to account/broker  
Regional Security Leader Jobs
By Kaiser Permanente At , Denver, Co $139,600 - $180,620 a year
Must have strong project management skills.
Experience with NIMS, ICS and/or HICS incident management structures preferred.
Minimum five (5) years experience supervising six (6) or more other manager-level employees and fifty (50) or more indirect reports required.
Must be able to work in a Labor/Management Partnership environment.
Knowledge of and practice experience in seclusion and restraint reduction in an acute care environment preferred.
Minimum ten (10) years security experience with a major corporation and/or law enforcement, military, intelligence, or private sector organization required.

Are you looking for an exciting opportunity to lead a regional service desk team? We are looking for a Regional Leader to join our team and provide exceptional customer service to our clients. You will be responsible for managing a team of service desk professionals, ensuring that all customer inquiries are handled efficiently and effectively. You will also be responsible for developing and implementing strategies to improve customer satisfaction and service delivery. If you have the skills and experience to lead a regional service desk team, this could be the perfect job for you!

Overview:

The Regional Leader Service Desk is responsible for leading and managing the service desk operations in a particular region. This includes providing technical support to customers, managing customer service inquiries, and ensuring customer satisfaction. The Regional Leader Service Desk is also responsible for developing and implementing service desk strategies and processes, as well as providing training and guidance to service desk staff.

Detailed Job Description:

The Regional Leader Service Desk is responsible for leading and managing the service desk operations in a particular region. This includes providing technical support to customers, managing customer service inquiries, and ensuring customer satisfaction. The Regional Leader Service Desk is also responsible for developing and implementing service desk strategies and processes, as well as providing training and guidance to service desk staff. The Regional Leader Service Desk is also responsible for monitoring service desk performance, identifying areas of improvement, and developing and implementing corrective action plans.

What is Regional Leader Service Desk Job Skills Required?

• Excellent customer service and communication skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Knowledge of IT service desk operations and processes
• Knowledge of customer service best practices
• Ability to manage multiple tasks and prioritize workload
• Knowledge of IT service management tools and software

What is Regional Leader Service Desk Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in IT service desk operations
• Experience in customer service and/or technical support
• Experience in developing and implementing service desk strategies and processes
• Experience in managing customer service inquiries

What is Regional Leader Service Desk Job Knowledge?

• Knowledge of IT service desk operations and processes
• Knowledge of customer service best practices
• Knowledge of IT service management tools and software
• Knowledge of IT service desk metrics and KPIs
• Knowledge of ITIL best practices

What is Regional Leader Service Desk Job Experience?

• 5+ years of experience in IT service desk operations
• Experience in customer service and/or technical support
• Experience in developing and implementing service desk strategies and processes
• Experience in managing customer service inquiries

What is Regional Leader Service Desk Job Responsibilities?

• Provide technical support to customers
• Manage customer service inquiries
• Ensure customer satisfaction
• Develop and implement service desk strategies and processes
• Provide training and guidance to service desk staff
• Monitor service desk performance
• Identify areas of improvement
• Develop and implement corrective action plans