Sponsored Ads Account Manager Ii
By Chewy At Plantation, FL, United States
Collaborate with internal teams including Sales, Ad Operations, Project Management and Product
Become an expert on Chewy Advertising’s solutions (and help us roll out new offerings)
5+ years of experience in digital advertising and client facing roles
Excellent organizational, interpersonal and communication (written and verbal) skills
Previous experience analyzing data and best practice to assess performance drivers
Experience with and understanding of Tableau

Are you an experienced Project Manager looking to take your career to the next level? Join our team and help us manage our Ads Refunds projects! We offer a competitive salary and a great work environment. Come join us and make a difference!

The Ads Refunds Project Manager job is responsible for managing the process of refunding customers for ads that were incorrectly billed. This includes working with internal teams to identify and resolve billing issues, as well as communicating with customers to ensure their satisfaction.

What is Ads Refunds Project Manager Skills Required?

• Excellent communication and customer service skills
• Strong problem-solving and analytical skills
• Ability to work independently and manage multiple projects
• Knowledge of billing systems and processes
• Knowledge of advertising and marketing

What is Ads Refunds Project Manager Qualifications?

• Bachelor’s degree in business, finance, or related field
• At least 3 years of experience in project management
• Experience in customer service and/or billing

What is Ads Refunds Project Manager Knowledge?

• Knowledge of advertising and marketing
• Knowledge of billing systems and processes
• Knowledge of customer service best practices

What is Ads Refunds Project Manager Experience?

• At least 3 years of experience in project management
• Experience in customer service and/or billing

What is Ads Refunds Project Manager Responsibilities?

• Manage the process of refunding customers for ads that were incorrectly billed
• Work with internal teams to identify and resolve billing issues
• Communicate with customers to ensure their satisfaction
• Monitor customer feedback and take appropriate action
• Develop and implement strategies to improve customer