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Radiology Call Center Representative Jobs in Massachusetts

Call Center Representative Jobs
By Mass Bay Credit Union At Boston, MA, United States
Cross-trains for other functions within the branch/department and performs those responsibilities as requested.
Informs members of credit union products and services, explaining features and benefits; and cross-sells products and services when appropriate.
Work requires general knowledge of all Credit Union products and services.
Requires education equivalent to a four-year high school education. Proficiency with computer software applications is required.
Position requires one year of member service or call center experience in a bank or credit union.
Intermediate mathematical skill required (adding, subtracting, multiplying, dividing, percentages, interest) are required.

Are you looking for a rewarding career in radiology? Join our team as a Radiology Call Center Representative and help us provide excellent customer service to our patients!

Radiology Call Center Representative Job Skills:

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Knowledge of medical terminology
• Ability to work independently and as part of a team
• Proficiency in computer software programs
• Knowledge of HIPAA regulations
• Ability to handle confidential information

What is Radiology Call Center Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in a call center or customer service role
• Knowledge of medical terminology
• Ability to work independently and as part of a team
• Proficiency in computer software programs
• Knowledge of HIPAA regulations
• Ability to handle confidential information

What is Radiology Call Center Representative Job Knowledge?

• Knowledge of medical terminology
• Knowledge of HIPAA regulations
• Knowledge of customer service principles and practices
• Knowledge of call center operations
• Knowledge of computer software programs

What is Radiology Call Center Representative Job Experience?

• Previous experience in a call center or customer service role
• Previous experience in a medical office setting
• Previous experience with medical terminology

What is Radiology Call Center Representative Job Responsibilities?

• Answer incoming calls from patients and other healthcare providers
• Schedule appointments and answer questions about