Field Services Dispatcher I
By City of Rocky Mount At , Rocky Mount, 27804 $20.78 - $31.17 an hour
KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS
Knowledge of utility meter reading policies and procedures.
Knowledge of utility field operations related to customer service.
Knowledge of credit privacy laws.
Knowledge of customer service principles.
Skill in analyzing problems and identifying solutions.

Are you looking for a challenging and rewarding career in public safety? Become a Public Response Dispatcher I and join a team of dedicated professionals who are committed to providing the highest level of service to the community. As a Public Response Dispatcher I, you will be responsible for responding to emergency and non-emergency calls, dispatching appropriate personnel and resources, and providing critical information to ensure the safety of the public. If you are looking for an opportunity to make a difference, this is the job for you!

Overview:

Public Response Dispatcher I is responsible for responding to emergency and non-emergency calls for service from the public. They must be able to quickly assess the situation and dispatch the appropriate personnel and resources. They must also be able to provide information and assistance to the public.

Detailed Job Description:

Public Response Dispatcher I is responsible for receiving and responding to emergency and non-emergency calls for service from the public. They must be able to quickly assess the situation and dispatch the appropriate personnel and resources. They must also be able to provide information and assistance to the public. They must be able to maintain accurate records of all calls and dispatches. They must be able to communicate effectively with other personnel and the public.

What is Public Response Dispatcher I Job Skills Required?

• Excellent communication skills
• Ability to multi-task
• Ability to remain calm in stressful situations
• Ability to think quickly and make decisions
• Knowledge of local geography
• Knowledge of local laws and regulations
• Knowledge of emergency response procedures
• Proficiency in computer systems and software

What is Public Response Dispatcher I Job Qualifications?

• High school diploma or equivalent
• Previous experience in a related field
• Certification in emergency dispatch procedures
• Ability to pass a background check

What is Public Response Dispatcher I Job Knowledge?

• Knowledge of local geography
• Knowledge of local laws and regulations
• Knowledge of emergency response procedures
• Knowledge of computer systems and software

What is Public Response Dispatcher I Job Experience?

• Previous experience in a related field
• Previous experience in emergency dispatch

What is Public Response Dispatcher I Job Responsibilities?

• Receive and respond to emergency and non-emergency calls for service from the public
• Quickly assess the situation and dispatch the appropriate personnel and resources
• Provide information and assistance to the public
• Maintain accurate records of all calls and dispatches
• Communicate effectively with other personnel and the public