Services Support Representative Jobs
By Dollar Bank At , Pittsburgh, 15222
Excellent organizational and time management skills.
Keep management informed of customer issues/struggles within these channels to help drive traffic and increase conversion.
At least one year of customer service experience required, preferably supporting online channels.
Strong customer service orientation and experience.
Excellent verbal and written communication skills.
Excellent computer, internet, smartphone—including usage of apps—and technical skills required.

Are you looking for a job that offers a great work-life balance and the chance to make a difference? We are looking for a Provider Services Representative to join our team and provide exceptional customer service to our clients. If you have excellent communication and problem-solving skills, this could be the perfect opportunity for you!

A Provider Services Representative is responsible for providing customer service to healthcare providers, including answering questions, resolving issues, and providing information. They must have excellent communication and customer service skills, as well as knowledge of healthcare regulations and policies.

What is Provider Services Representative Skills Required?

• Excellent customer service and communication skills
• Knowledge of healthcare regulations and policies
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office
• Ability to work independently and as part of a team

What is Provider Services Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of medical terminology

What is Provider Services Representative Knowledge?

• Knowledge of healthcare regulations and policies
• Knowledge of medical terminology
• Knowledge of customer service principles and practices

What is Provider Services Representative Experience?

• Previous customer service experience
• Experience working in a healthcare setting

What is Provider Services Representative Responsibilities?

• Respond to customer inquiries in a timely manner
• Resolve customer issues and complaints
• Provide information about healthcare services and products
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Assist with other administrative tasks as needed