Analyst, Production Support (Remote)
By Panera Bread At United States
2+ years’ experience as a technical support analyst or in related field.
Experience with restaurant or retail technologies.
Demonstrated experience in troubleshooting and problem-solving technical issues.
Experience analyzing system and application logs with Splunk or other tools
Experience in Service-Now or equivalent ticketing systems
High-level written and verbal communication skills.
Production Support Data Analyst
By Webologix Ltd/ INC At United States
• Knowledge of RDBMS platforms (e.g., SQL Server, DB2) with experience in generating DDL.
• 3+ years of data analysis experience for a data warehouse.
• 2 years P&C Insurance subject matter experience (Policy and Claims).
• Extensive knowledge of Data Warehousing, ETL and BI Architectures, concepts, and frameworks.
• Strong interpersonal skills and ability to work as part of a team.
• Performs data validation to confirm data is moved into the data warehouse correctly.
Junior-Level Production Support Analyst (Remote)
By FEI Systems At United States
Advise management of potential risks that may have impact on customer base and operating environment
Must be adept at balancing shifting priorities and time management
Investigate reported system issues, work to recreate, identify appropriate requirements and document defects.
Create, update, and close customer tickets in ticketing portal for every call answered and according to defined ticket compliance requirements
Minimum of one year of experience in a fast-paced, support position that required written documentation of interactions
Experience with external customer communications (written and/or Oral).

Are you looking for an exciting opportunity to use your technical skills to help support production systems? We are looking for a Production Support Programmer Analyst to join our team. You will be responsible for troubleshooting and resolving production system issues, developing and maintaining system documentation, and providing technical support to users. If you have a passion for problem solving and a desire to work in a fast-paced environment, then this is the job for you!

A Production Support Programmer Analyst is responsible for providing technical support for production systems and applications. They are responsible for troubleshooting and resolving technical issues, as well as providing ongoing maintenance and support for production systems.

What is Production Support Programmer Analyst Job Skills Required?

• Knowledge of programming languages such as Java, C++, and SQL
• Knowledge of database systems such as Oracle, SQL Server, and MySQL
• Ability to troubleshoot and debug complex technical issues
• Excellent problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

What is Production Support Programmer Analyst Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a production support role
• Experience with software development life cycle (SDLC)
• Experience with scripting languages such as Python and Bash
• Experience with version control systems such as Git and SVN

What is Production Support Programmer Analyst Job Knowledge?

• Knowledge of software development best practices
• Knowledge of system architecture and design
• Knowledge of system security and data protection
• Knowledge of networking and system administration
• Knowledge of system performance monitoring and optimization

What is Production Support Programmer Analyst Job Experience?

• Experience with production support in a large enterprise environment
• Experience with incident management and resolution
• Experience with system upgrades and migrations
• Experience with system automation and scripting

What is Production Support Programmer Analyst Job Responsibilities?

• Troubleshoot and resolve technical issues related to production systems
• Monitor system performance and optimize as needed
• Develop and maintain scripts and automation processes
• Perform system upgrades and migrations
• Provide technical support and guidance to users
• Document system processes and procedures