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Product Service Representative Jobs

Product Support Representative Jobs
By Monroe Tractor & Implement Co. At Grove City, PA, United States
Prior experience in the heavy equipment construction and/or agriculture industry
Previous sales experience is a must
Excellent customer service skills to develop and maintain good working relationships with all customers and co-workers
Proficient computer technology skills to utilize company authorized software, internet, email, etc.
Medical, Dental & Vision Insurance
Generous Paid time off Policy
Product Support Representative Jobs
By Dropbox At Texas, United States
You have knowledge of, or experience with, troubleshooting desktop operating systems: Microsoft Windows, macOS
Achieve expert working knowledge of our products, meet set KPI targets, and complete tasks in a timely and effective manner
2+ years of work experience in a technical support and customer facing role
You demonstrate strong communication skills and are able to convey complex technical information in user-friendly ways through effective listening and questioning
You show real passion for our products and for creating extraordinary customer experiences
Deliver technical support for Dropbox products based issues via phone, email and chat
Product Support Representative Jobs
By Dropbox At North Carolina, United States
You have knowledge of, or experience with, troubleshooting desktop operating systems: Microsoft Windows, macOS
Achieve expert working knowledge of our products, meet set KPI targets, and complete tasks in a timely and effective manner
2+ years of work experience in a technical support and customer facing role
You demonstrate strong communication skills and are able to convey complex technical information in user-friendly ways through effective listening and questioning
You show real passion for our products and for creating extraordinary customer experiences
Deliver technical support for Dropbox products based issues via phone, email and chat
Product Support Representative Jobs
By Swell At Salt Lake City, UT, United States
Help manage and create articles for our growing help center.
Need to understand all product features and have complete knowledge of integrations.
2+ years of customer support/service experience.
1-2 years of technical experience is highly preferred.
Experience working on a fast-growing team.
Be a first responder when a customer has questions or concerns.
Product Support Representative Jobs
By UKG At Lowell, MA, United States
Acquire and expand knowledge of product offerings, support policies, and methods of support delivery
Experience with communicating and setting expectations with internal and external customers via email, phone, chat, and/or remote session
1+ year experience in a fast-paced customer support and/or technical support environment
Experience with managing workload through case system or other ticket-based applications
HR, Payroll, and/or HCM domain experience
Knowledge of SQL and/or Salesforce
Health Representative (Product Specialist) - เขตใต้บน
By Pfizer At , Remote
2-3 years of selling experience in pharmaceutical field would be preferred
Location : เขตใต้บน : สมุทรสาคร สมุทรสงคราม ราชบุรี เพชรบุรี ประจวบคีรีขันธ์
Engage on promotional science-based brand messages where product could support HCP in meeting patient need
Engagement is also focused on broader range of content (e.g. disease status)
Acts as key POC for seamless (compliant) reactive only connection to Pfizer SMEs and resources
Responsible for onboarding customers to new operating model and to new platforms (e.g., Digital Engagement Portal)

Are you looking for a job that offers a great work/life balance? We are looking for a Product Service Representative to join our team and provide excellent customer service to our clients. You will be responsible for responding to customer inquiries, troubleshooting product issues, and providing product support. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

Overview Product Service Representatives are responsible for providing customer service and technical support for products and services. They are the primary point of contact for customers and are responsible for troubleshooting and resolving customer inquiries. They must be knowledgeable about the products and services they are providing and be able to provide accurate and timely information to customers. Detailed Job Description Product Service Representatives are responsible for providing customer service and technical support for products and services. They are the primary point of contact for customers and are responsible for troubleshooting and resolving customer inquiries. They must be knowledgeable about the products and services they are providing and be able to provide accurate and timely information to customers. They must be able to communicate effectively with customers and be able to explain complex technical concepts in a way that is easy to understand. They must also be able to handle customer complaints and provide solutions to customer issues. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot and resolve customer inquiries
• Knowledge of products and services
• Ability to explain complex technical concepts
• Ability to handle customer complaints
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of products and services
• Technical aptitude
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of products and services
• Knowledge of technical concepts
• Knowledge of customer service software
Job Experience
• Previous customer service experience
• Previous experience in a technical support role
• Previous experience in a customer service role
Job Responsibilities
• Provide customer service and technical support for products and services
• Troubleshoot and resolve customer inquiries
• Communicate effectively with customers
• Explain complex technical concepts in a way that is easy to understand
• Handle customer complaints and provide solutions to customer issues
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction