Product Operations | Savings Jobs
By Ramp At Utica-Rome Area, United States
Use data to identify opportunities on how we can improve the product experience, savings experience, and overall value brought to customers
Research SaaS vendors to inform qualifications and benchmarking data
Strong investigative and critical thinking skills
Experience querying data via SQL
Experience with Retool, Looker, and Salesforce
Ramp Benefits (for U.S. Based Employees)

Are you looking for an exciting opportunity to join a fast-growing company and help shape the future of our product? We are looking for a Product Operations Specialist to join our team and help us deliver the best possible product experience to our customers. As a Product Operations Specialist, you will be responsible for managing the day-to-day operations of our product, ensuring that it meets our customers' needs and expectations. You will also be responsible for troubleshooting any issues that arise, as well as providing feedback and insights to the product team. If you have a passion for product operations and are looking for a challenging and rewarding role, then this is the job for you!

Overview Product Operations Specialists are responsible for the successful launch, maintenance, and optimization of products. They work closely with product teams to ensure that products meet customer needs and are delivered on time. They also work with other departments such as marketing, sales, and customer service to ensure that products are properly promoted, sold, and supported. Detailed Job Description Product Operations Specialists are responsible for the successful launch, maintenance, and optimization of products. They work closely with product teams to ensure that products meet customer needs and are delivered on time. They also work with other departments such as marketing, sales, and customer service to ensure that products are properly promoted, sold, and supported. Product Operations Specialists are responsible for monitoring product performance, identifying areas of improvement, and developing strategies to optimize product performance. They also work with product teams to develop product roadmaps and launch plans. Job Skills Required
• Knowledge of product management principles and processes
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to manage multiple projects simultaneously
• Strong problem-solving and analytical skills
• Knowledge of customer service principles and practices
• Knowledge of marketing principles and practices
• Knowledge of sales principles and practices
Job Qualifications
• Bachelor’s degree in Business, Marketing, or related field
• 5+ years of experience in product management, marketing, or sales
• Experience with product launch and optimization
• Experience with customer service and support
• Experience with data analysis and reporting
Job Knowledge
• Knowledge of product management principles and processes
• Knowledge of customer service principles and practices
• Knowledge of marketing principles and practices
• Knowledge of sales principles and practices
• Knowledge of data analysis and reporting
Job Experience
• 5+ years of experience in product management, marketing, or sales
• Experience with product launch and optimization
• Experience with customer service and support
• Experience with data analysis and reporting
Job Responsibilities
• Develop product roadmaps and launch plans
• Monitor product performance and identify areas of improvement
• Develop strategies to optimize product performance
• Work with product teams to ensure that products meet customer needs
• Work with other departments to ensure that products are properly promoted, sold, and supported
• Provide customer service and support for products
• Analyze data and generate reports on product performance