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Product Customer Service Representative Jobs

Product Manager, Customer Service
By Netflix At United States
5+ years of experience in product management for consumer or internal-facing products.
Expand product management responsibility to other tools as business needs present
Help define strategy, capture requirements, clarify prioritization, identify dependencies, mitigate risks and impediments, communicate, and create a roadmap.
Understand differences in support expectations in different regions around the world, and tailor experience accordingly.
Deep focus on delivering a great customer and agent experience.
Demonstrated record of executing projects that measurably improved customer and agent experiences.
Project Manager - Customer Service Product
By Cypress HCM At United States
· Four or more years of technical project management experience
· Prior experience working in IT Portfolio or Project Management Office.
· Proven success working with all levels of colleagues and management
Project Manager – Customer Service Product
· Structure and manage multitrack project plans, identifying and tracking all cross-functional workstreams
· Strong attention to detail and technicalities with excellent organizational skills.
Product Manager, Customer Service Platform
By TikTok At , San Jose, Ca $148,000 - $290,000 a year
4+ years as a product manager, relevant experience in customer service filed
Experience working with global/large complex organization and cross-functional environment
High problem solving and priority skills
Excellent skills in communicating for cross-border, cross-roles, cross-functional collaboration
Excellent written and oral English communication skills
Experience in E-Commerce is a plus
Health Representative (Product Specialist) - เขตใต้บน
By Pfizer At , Remote
2-3 years of selling experience in pharmaceutical field would be preferred
Location : เขตใต้บน : สมุทรสาคร สมุทรสงคราม ราชบุรี เพชรบุรี ประจวบคีรีขันธ์
Engage on promotional science-based brand messages where product could support HCP in meeting patient need
Engagement is also focused on broader range of content (e.g. disease status)
Acts as key POC for seamless (compliant) reactive only connection to Pfizer SMEs and resources
Responsible for onboarding customers to new operating model and to new platforms (e.g., Digital Engagement Portal)

Are you passionate about providing excellent customer service? We are looking for a Product Customer Service Representative to join our team and help us provide our customers with the best possible experience. If you have a knack for problem-solving and a commitment to delivering outstanding customer service, this could be the perfect job for you!

Overview Product Customer Service Representatives are responsible for providing customer service and support to customers who have purchased a product or service. They are the primary point of contact for customers and are responsible for resolving customer inquiries, complaints, and issues. Detailed Job Description Product Customer Service Representatives are responsible for providing customer service and support to customers who have purchased a product or service. They are the primary point of contact for customers and are responsible for resolving customer inquiries, complaints, and issues. They must be knowledgeable about the product or service they are providing and be able to answer questions and provide information to customers. They must also be able to troubleshoot any technical issues that may arise. They must be able to handle customer complaints and provide solutions to resolve the issue. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot technical issues
• Knowledge of the product or service being provided
• Ability to handle customer complaints
• Ability to provide solutions to customer issues
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of the product or service being provided
Job Experience
• Previous customer service experience
• Experience in a fast-paced environment
Job Responsibilities
• Respond to customer inquiries, complaints, and issues
• Provide information and troubleshoot technical issues
• Handle customer complaints and provide solutions
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide feedback to management