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Procurement Excellence Specialist Jobs in Massachusetts

Performance Excellence Specialist Jobs
By DraftKings Inc. At Boston, MA, United States
Bachelor’s degree in business management, sport management, or related field; or equivalent education and work experience.
Create performance and coaching artifacts for each vertical, partnering with the Knowledge Management and Training team on coaching support resources.
At least three (3) years of contact center (preferably in a quality role), project management, analytics, leadership, or related experience.
Aggregate and analyze reports to identify gaps in performance and offer recommendations for process, product, or training improvements and efficiencies.
Ability to be objective and influential in developing others and improving the customer experience.
Strong working knowledge of Microsoft Excel and/or Google Sheets.
Performance Excellence Specialist Jobs
By DraftKings Inc. At Massachusetts, United States
Bachelor’s degree in business management, sport management, or related field; or equivalent education and work experience.
Create performance and coaching artifacts for each vertical, partnering with the Knowledge Management and Training team on coaching support resources.
At least three (3) years of contact center (preferably in a quality role), project management, analytics, leadership, or related experience.
Aggregate and analyze reports to identify gaps in performance and offer recommendations for process, product, or training improvements and efficiencies.
Ability to be objective and influential in developing others and improving the customer experience.
Strong working knowledge of Microsoft Excel and/or Google Sheets.