Care Manager Preservice & Retrospective
By Blue Cross and Blue Shield of Minnesota At , Remote
All relevant experience including work, education, transferable skills, and military experience will be considered.
1+ years of managed care experience (e.g. case management, utilization management and/or auditing experience).
Certification in utilization management or a related field.
Recognizes and raises any trends and emerging issues to management and recommends best practices for workflow improvement.
Identify and refer members whose healthcare outcomes might be enhanced by Health Coaching/case management interventions.
Demonstrated strong organizational skills with ability to manage priorities and change.
Senior Customer Relationship Consultant (Mst Or Pst Zone)
By UKG (Ultimate Kronos Group) At , Remote
Experience working with customer relationship management tools and case management solutions (Gainsight/Salesforce)
Support the Executive Relationship Management Team (ERMs) in developing and executing action plans and business reviews (Executive Personas)
Lead the introduction to UKG Community including support and knowledge assets/content.
Bachelor’s Degree or equivalent experience and 5 years related industry experience.
Excellent communication skills (English - both written and verbal) and strong business acumen are required to deliver customer account reviews.
Strong Relationship Building Skills; Ability to build trusted relationships across UKG internal teams and multiple customer contacts