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Powersports Call Center Specialist Jobs in Missouri

Scheduling Specialist/Call Center
By Duncan Chiropractic Group At , Howell, 48843, Mi

Our call center is responsible for answering phones and managing the schedule for the entire office. Extensive training will be completed and experience working with patient scheduling is preferred ...

Are you looking for a challenging and rewarding career in the Powersports industry? We are looking for a Call Center Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. If you have a passion for Powersports and a commitment to providing outstanding customer service, then this is the job for you!

Overview:

A Powersports Call Center Specialist is responsible for providing customer service to customers who call in to inquire about powersports products and services. The specialist must be knowledgeable about the products and services offered by the company and be able to answer customer questions and provide solutions to their problems.

Detailed Job Description:

The Powersports Call Center Specialist is responsible for providing excellent customer service to customers who call in to inquire about powersports products and services. The specialist must be knowledgeable about the products and services offered by the company and be able to answer customer questions and provide solutions to their problems. The specialist must also be able to handle customer complaints and provide solutions to resolve them. The specialist must be able to handle multiple calls at once and be able to multitask.

What is Powersports Call Center Specialist Job Skills Required?

• Excellent customer service skills
• Knowledge of powersports products and services
• Ability to multitask
• Ability to handle customer complaints
• Excellent communication skills
• Ability to work in a fast-paced environment
• Ability to work independently

What is Powersports Call Center Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of powersports products and services
• Ability to multitask
• Excellent communication skills

What is Powersports Call Center Specialist Job Knowledge?

• Knowledge of powersports products and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of call center operations

What is Powersports Call Center Specialist Job Experience?

• Previous customer service experience
• Previous experience in a call center environment

What is Powersports Call Center Specialist Job Responsibilities?

• Answer customer inquiries regarding powersports products and services
• Provide solutions to customer problems
• Handle customer complaints
• Process customer orders
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Provide feedback to management regarding customer service issues