Phone Receptionist Jobs
By Companies.cz At Riesel, TX, United States
Excellent interpersonal and customer service skills.
Answers, screens, and directs phone calls; takes messages.
Performs administrative and clerical support tasks.
Performs basic filing and recordkeeping.
Basic understanding of administrative and clerical procedures and systems.
Proficient with Microsoft Office Suite or related software.

Are you looking for an exciting and rewarding job in the phone reception field? We are looking for a friendly and professional phone receptionist to join our team! You will be responsible for answering incoming calls, providing customer service, and helping to create a positive customer experience. If you have excellent communication skills and a passion for customer service, this could be the perfect job for you!

A Phone Receptionist is responsible for answering incoming calls, providing customer service, and routing calls to the appropriate personnel.

What is Phone Receptionist Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to remain calm under pressure
• Proficiency in using computers and phone systems
• Knowledge of office procedures

What is Phone Receptionist Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of office procedures

What is Phone Receptionist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of telephone etiquette
• Knowledge of office equipment and software

What is Phone Receptionist Experience?

• Previous experience in a customer service role
• Previous experience in a receptionist role

What is Phone Receptionist Responsibilities?

• Answer incoming calls and provide customer service
• Route calls to the appropriate personnel
• Greet visitors and direct them to the appropriate personnel
• Maintain a professional and friendly demeanor
• Update customer information in the database
• Perform other administrative tasks as needed