Personal Lines Account Manager
By Capital Region Insurance Agency At Greater Harrisburg Area, United States

Join a very up beat agency with countless opportunities for growth!!

Salary, commision, bonuses, PTO, paid vacation, health insurance, HSA, profit sharing, and more

Are you looking for an exciting opportunity to join a dynamic team of professionals in the personal lines insurance industry? We are looking for an experienced Account Coordinator to join our team and help us provide exceptional service to our clients. You will be responsible for managing client accounts, providing customer service, and ensuring accuracy of policy information. If you are a motivated self-starter with a passion for helping others, this could be the perfect job for you!

Overview A Personal Lines Account Coordinator is responsible for providing customer service and administrative support to clients in the personal lines insurance industry. They are responsible for processing policy changes, issuing certificates of insurance, and providing customer service to clients. Detailed Job Description The Personal Lines Account Coordinator is responsible for providing customer service and administrative support to clients in the personal lines insurance industry. They are responsible for processing policy changes, issuing certificates of insurance, and providing customer service to clients. They will also be responsible for maintaining accurate records, preparing reports, and responding to customer inquiries. Job Skills Required
• Excellent customer service skills
• Knowledge of personal lines insurance products
• Ability to multi-task and prioritize
• Strong organizational and communication skills
• Proficiency in Microsoft Office
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous experience in the insurance industry preferred
• Knowledge of personal lines insurance products
• Ability to multi-task and prioritize
• Strong organizational and communication skills
• Proficiency in Microsoft Office
Job Knowledge
• Knowledge of personal lines insurance products
• Knowledge of customer service principles and practices
• Knowledge of insurance industry regulations and laws
• Knowledge of insurance industry terminology
Job Experience
• Previous experience in the insurance industry preferred
• Previous customer service experience preferred
Job Responsibilities
• Process policy changes, endorsements, and cancellations
• Issue certificates of insurance
• Respond to customer inquiries
• Maintain accurate records
• Prepare reports
• Provide customer service to clients
• Follow up with clients on policy changes and other requests
• Assist with other administrative tasks as needed