Pediatric Receptionist Jobs

Greets patients and visitors in a prompt, courteous, and helpful manner

Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented.

Maintains computerized scheduling and follows office scheduling policies.

Handles phone calls as appropriate (e.g. appointment confirmations, referral calls, pre-certs, etc.)

Files charts and coordinates lab work, as requested.

Sorts and delivers mail, medical records, and other correspondence.

Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications. Other duties as assigned by management.

Required Education for Staff Job Levels Must be 16 years of age.

Required Licensure and Certifications Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.

Voluntary Protection: Group Accident, Critical Illness, and Identity Theft

Free Premium Membership to care.com with preloaded credits for children and/or dependent adults

Employee Assistance Program (EAP) for you and your family

1-3 years of Healthcare experience, preferably Pediatric.

Basic typing and keyboard skills.

Greet patients and families upon arrival

Check-in/ check-out, collect copay's, verify demographics and insurance

Answer phones and schedule appointments

Performs additional duties as required.

Completing accurate patient registration process by inputting patient demographics and financial information.

Verifying insurance eligibility and relying relevant information on payment, billing and collection processes and policies.

Handling all forms of payment including cash and maintaining a balanced drawer.

Obtaining signatures on all required documents.

Maintaining a clean, sanitized, and organized work area.