Are you looking for a job that offers a unique blend of hospitality and customer service? Look no further! We are looking for a Pbx Hotel Operator to join our team and provide exceptional service to our guests. As a Pbx Hotel Operator, you will be responsible for answering incoming calls, transferring calls, and providing information to guests. You will also be responsible for providing excellent customer service and resolving any guest inquiries or complaints. If you have a passion for hospitality and customer service, this is the perfect job for you!

Overview:

A PBX Hotel Operator is responsible for providing excellent customer service to guests of a hotel. They are the first point of contact for guests and are responsible for answering incoming calls, providing information about the hotel and its services, and transferring calls to the appropriate departments.

Detailed Job Description:

PBX Hotel Operators are responsible for providing excellent customer service to guests of a hotel. They are the first point of contact for guests and are responsible for answering incoming calls, providing information about the hotel and its services, transferring calls to the appropriate departments, and taking messages. They must also be able to handle customer complaints and provide solutions to any issues that may arise.

What is Pbx Hotel Operator Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Knowledge of hotel services and amenities
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to remain calm and professional in stressful situations
• Knowledge of PBX systems

What is Pbx Hotel Operator Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of PBX systems
• Ability to work in a fast-paced environment

What is Pbx Hotel Operator Job Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of PBX systems
• Knowledge of customer service principles and practices

What is Pbx Hotel Operator Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting

What is Pbx Hotel Operator Job Responsibilities?

• Answering incoming calls
• Providing information about the hotel and its services
• Transferring calls to the appropriate departments
• Taking messages
• Handling customer complaints
• Providing solutions to any issues that may arise