Unit Clerk, Patient Care Services Float Pool
By University Hospital, Newark NJ At , Newark, 07103

Responsibilities: The primary purpose of the Unit Clerk position is to be responsible for the management of clerical tasks and activities and coordination of unit/service area communication and ...

Are you looking for an exciting opportunity to provide excellent customer service in a healthcare setting? We are looking for a Patient Services Clerk to join our team! You will be responsible for providing excellent customer service to patients, scheduling appointments, and managing patient records. If you have a passion for helping others and are looking for a rewarding career, this is the job for you!

Overview Patient Services Clerks are responsible for providing administrative and clerical support to healthcare professionals and patients. They are responsible for scheduling appointments, maintaining patient records, and providing customer service. They may also be responsible for collecting payments, verifying insurance coverage, and providing information about services and procedures. Detailed Job Description Patient Services Clerks are responsible for providing administrative and clerical support to healthcare professionals and patients. They are responsible for scheduling appointments, maintaining patient records, verifying insurance coverage, collecting payments, and providing customer service. They may also be responsible for providing information about services and procedures, answering phones, and filing paperwork. They must be able to work in a fast-paced environment and be able to multitask. Job Skills Required
• Excellent customer service skills
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Ability to multitask
• Excellent communication skills
• Ability to work in a fast-paced environment
• Knowledge of medical office procedures
• Computer proficiency
Job Qualifications
• High school diploma or equivalent
• Previous experience in a medical office setting
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Computer proficiency
Job Knowledge Patient Services Clerks must have a thorough knowledge of medical terminology, insurance policies and procedures, and medical office procedures. They must also be familiar with computer systems and software programs used in medical offices. Job Experience Previous experience in a medical office setting is preferred for Patient Services Clerks. They must be able to work in a fast-paced environment and be able to multitask. Job Responsibilities
• Scheduling appointments
• Maintaining patient records
• Verifying insurance coverage
• Collecting payments
• Providing customer service
• Answering phones
• Filing paperwork
• Providing information about services and procedures