Patient Service Representative Coordinator
By ZOLL LifeVest At , Pittsburgh, 15238
SharePoint knowledge base management experience preferred
Excellent time-management and organizational skills
Manage knowledge base in SharePoint for Customer Support and PSRC Teams
Perform other duties as assigned by Management
Provide train-the-trainer support to new PSR trainers and provide ongoing support and education to existing PSRs
Bachelor’s or Associate’s Degree in Business, Nursing or a related field preferred or equivalent work experience

Are you looking for an exciting opportunity to make a difference in the lives of others? We are looking for a Patient Service Coordinator to join our team and provide exceptional customer service to our patients. You will be responsible for scheduling appointments, verifying insurance coverage, and providing support to our patients. If you are passionate about helping others and have excellent communication skills, this could be the perfect job for you!

Overview:

Patient Service Coordinators are responsible for providing excellent customer service to patients and their families. They are the first point of contact for patients and must ensure that all patient inquiries and requests are handled in a timely and professional manner. They are also responsible for scheduling appointments, managing patient records, and providing administrative support.

Detailed Job Description:

Patient Service Coordinators are responsible for providing excellent customer service to patients and their families. They must be able to answer questions and provide information about the services offered by the healthcare facility. They must also be able to schedule appointments, manage patient records, and provide administrative support. They must be able to handle a variety of tasks such as filing, data entry, and answering phones. They must also be able to communicate effectively with patients, staff, and other healthcare professionals.

What is Patient Service Coordinator Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work independently
• Knowledge of medical terminology
• Knowledge of insurance and billing procedures
• Knowledge of medical office procedures
• Computer proficiency

What is Patient Service Coordinator Job Qualifications?

• High school diploma or equivalent
• Previous experience in a medical office setting
• Knowledge of medical terminology
• Knowledge of insurance and billing procedures
• Knowledge of medical office procedures
• Computer proficiency

What is Patient Service Coordinator Job Knowledge?

• Knowledge of medical terminology
• Knowledge of insurance and billing procedures
• Knowledge of medical office procedures
• Knowledge of HIPAA regulations
• Knowledge of patient privacy laws

What is Patient Service Coordinator Job Experience?

• Previous experience in a medical office setting
• Previous experience in customer service
• Previous experience in data entry

What is Patient Service Coordinator Job Responsibilities?

• Greeting patients and their families
• Scheduling appointments
• Answering phones
• Managing patient records
• Providing administrative support
• Filing and data entry
• Handling patient inquiries and requests
• Ensuring patient privacy and HIPAA compliance