Patient Engagement Representative Remote Jobs in Iowa

Call Center Operations (Pharmacy, Medication Therapy Management)

Experience working in a remote or telecommuter environment preferred

Contact patients to introduce and explain the benefits of the MTM program

Comply with the MTM Telecommuters Policy, which may include site check of remote workspace

Meet productivity and performance expectations set forth by manager

Ensure each patient has a positive experience by providing a high level of customer service by answering promptly, professionally, and politely

Collect outstanding balance, offer patient assistance with financial responsibility through various financial options.

Minimum 1 year work experience.

Great communication and problem solving skills - Embracing the values of accountability, consistency and engagement through excellent attendance

Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.

Advancement opportunities, professional skills training, and tuition Reimbursement

Investigates payment status and determines ultimate patient financial responsibility.

Utilize multiple monitors in facilitation of workflow management.

In-depth knowledge of UW VMC Medicine's mission, vision, and service offerings.

Takes accurate and complete messages for clinic providers, staff and management.

Job Title: Patient Resource Representative I ( Remote)

Demonstrates basic skills in keyboarding (35 wpm)

Computer experience in a windows-based environment.