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Patient Customer Service Agent Jobs in Arkansas

Customer Service/Email Agent
By Mercatalyst At United States
2+ years’ experience in customer service, preferably in internet retail / e-commerce or chat business
Excellent writing skills & command of proper grammar
Excellent computer / internet skills
Experience with spreadsheets, especially Google Docs
Comprehending and empathizing with customer comments, concerns, and complaints;
Composing email responses that are grammatically correct, clear, concise, and reflective of Mercatalyst’s community tone and style;
Virtual Customer Service Agent
By GigXDigital,Inc. At United States
Provide knowledgeable answers to questions about product, pricing and availability
Data entry in various platforms
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Communicate with customers via phone, email and chat
Work with internal departments to meet customer's needs
Customer Service Agent Jobs
By Empire Auto Body Parts At United States
Exceptional communication skills, including carefully listening to, understanding, and following up on customer requests
Answers inquiries via telephone regarding product availability and pricing
Processes order requests using company systems; reviews and confirms online orders as needed and process returns and exchange requests
Places outbound calls to customers to update order status, verify account information and update business and contact information as needed
Answers product information requests and resolve product support problems as these arise
Listens for customer needs and overcome obstacles or hurdles to securing (more) business from the customer
Customer Service Representative / Travel Agent
By Heiden Travelverse At United States
Strong phone administration skills and active listening capabilities
Some proven customer support experience or experience as a client service representative
Exceptional communication and presentation skills
Customer Service Representative / Travel Agent (CSR) Responsibilities
Customer Service Representative / Travel Agent (CSR) Requirements
Identify and evaluate customers’ needs to deliver satisfaction

Are you looking for a job that allows you to make a difference in people's lives? Join our team as a Patient Customer Service Agent and help us provide exceptional customer service to our patients!

Overview:

A Patient Customer Service Agent is responsible for providing excellent customer service to patients and their families. They are the first point of contact for patients and must be able to provide information, answer questions, and resolve any issues that may arise.

Detailed Job Description:

The Patient Customer Service Agent is responsible for providing excellent customer service to patients and their families. They must be able to answer questions, provide information, and resolve any issues that may arise. They must be able to handle a variety of tasks such as scheduling appointments, answering phones, and providing general information. They must also be able to provide assistance with billing and insurance issues.

What is Patient Customer Service Agent Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Strong communication and interpersonal skills
• Knowledge of medical terminology
• Knowledge of insurance and billing procedures
• Computer proficiency
• Ability to work in a fast-paced environment

What is Patient Customer Service Agent Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of medical terminology
• Knowledge of insurance and billing procedures
• Computer proficiency

What is Patient Customer Service Agent Job Knowledge?

• Knowledge of medical terminology
• Knowledge of insurance and billing procedures
• Knowledge of customer service principles and practices

What is Patient Customer Service Agent Job Experience?

• Previous customer service experience
• Previous experience in a medical office setting

What is Patient Customer Service Agent Job Responsibilities?

• Answer phones and provide information to patients and their families
• Schedule appointments and provide general information
• Assist with billing and insurance issues
• Handle customer complaints and resolve any issues that may arise
• Maintain patient records and update information as needed
• Follow up with patients to ensure satisfaction