Patient Concierge Bellingham/Mount Vernon
By Northwest Eye Surgeons At Bellingham, WA, United States
Minimum one-year general office experience in a healthcare setting
Proficiency with Microsoft Office products, G Suite, Windows environment, and strong keyboarding skills
Welcomes and greets all patients and visitors, in person or over the phone
Assist with scheduling routine and follow-up appointments as needed
Demonstrates critical thinking and problem-solving during challenging patient interactions and situations
Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
Patient Concierge Jobs
By Northwest Eye Surgeons At Renton, WA, United States
Minimum 1-year general office experience in a healthcare setting (Ophthalmology preferred)
Excellent verbal and written communication skills
Perform a high level of customer service to our patients
Performing patient check-in and out, answering phones, and other duties as assigned
Coordinating care with other services
Processing patient paperwork as required