Patient Access Representative Jobs
By Essentia Health At Fargo, ND, United States
Other clerical duties as assigned. Preferred Qualifications:
Previous Patient Access Representative or Patient Scheduler experience preferred
Completion of Healthcare Business Insight’s Patient Access 2nd Level Certification Program within six months of hire date
Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision.
Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary.
Maintains all assigned work queues according to supervisor’s instructions and guidance.
Patient Access Representative Jobs
By Essentia Health At Bismarck, ND, United States
Other clerical duties as assigned. Preferred Qualifications:
Previous Patient Access Representative or Patient Scheduler experience preferred
Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision.
Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary.
Maintains all assigned work queues according to supervisor’s instructions and guidance.
Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service.

Are you looking for a rewarding career in patient access scheduling? We are looking for a Patient Access Scheduling Representative to join our team! You will be responsible for scheduling patient appointments, verifying insurance information, and providing excellent customer service. If you have excellent communication and organizational skills, we want to hear from you!

Overview:

The Patient Access Scheduling Representative is responsible for scheduling patient appointments, verifying insurance coverage, and collecting patient information. They are also responsible for providing excellent customer service to patients and their families.

Detailed Job Description:

The Patient Access Scheduling Representative is responsible for scheduling patient appointments, verifying insurance coverage, and collecting patient information. They must ensure that all patient information is accurate and up-to-date. They must also provide excellent customer service to patients and their families. They must be able to answer questions and provide information about the services offered by the healthcare facility. They must also be able to handle any complaints or concerns that patients may have.

What is Patient Access Scheduling Representative Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of medical terminology
• Knowledge of healthcare insurance policies and procedures
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

What is Patient Access Scheduling Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in a healthcare setting is preferred
• Knowledge of medical terminology
• Knowledge of healthcare insurance policies and procedures
• Ability to use a computer and various software programs

What is Patient Access Scheduling Representative Job Knowledge?

• Knowledge of medical terminology
• Knowledge of healthcare insurance policies and procedures
• Knowledge of customer service principles and practices
• Knowledge of healthcare regulations and laws

What is Patient Access Scheduling Representative Job Experience?

• Previous experience in a healthcare setting is preferred
• Previous experience in customer service is preferred

What is Patient Access Scheduling Representative Job Responsibilities?

• Schedule patient appointments
• Verify insurance coverage
• Collect patient information
• Provide excellent customer service
• Answer questions and provide information about services
• Handle complaints and concerns
• Ensure accuracy and up-to-date patient information
• Follow healthcare regulations and laws