Patient Access Associate I
By Connecticut Children's Medical Center At , Hartford, 06106 $18.49 - $26.81 an hour
3-5 years directly related customer service experience required; Healthcare experience preferred
All candidates must live in CT, MA, or NY to be an employee of CT Children's
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Following department protocol provides general receptionist, secretarial support or Health Unit Coordinator functions.
Verifies all required insurance and billing information and uses the proper payer plan codes.
Patient Access / Registration (Arrival Team Associate)
By Trinity Health Of New England At , Hartford, 06105, Ct
Great benefits and Health Insurance Coverage
Strong Educator: Explain insurance and private pay liabilities; appropriately refer patients requiring financial counseling
Strong interpersonal and communication skills
Knowledge of medical terminology and medical insurances
Patient access hospital experience strongly preferred
Employees can also take advantage of extra benefits specific to each hospital.

Are you looking for an exciting opportunity to make a difference in the healthcare industry? We are looking for a Patient Access Associate to join our team and help us provide exceptional patient care. You will be responsible for ensuring that patients have a positive experience when accessing our services. If you are passionate about helping others and have excellent customer service skills, this could be the perfect job for you!

Overview A Patient Access Associate is responsible for providing customer service to patients and their families in a healthcare setting. They are responsible for registering patients, verifying insurance information, collecting payments, and scheduling appointments. They must be knowledgeable about medical terminology, insurance policies, and billing processes. Detailed Job Description The Patient Access Associate is responsible for providing customer service to patients and their families in a healthcare setting. They are responsible for registering patients, verifying insurance information, collecting payments, and scheduling appointments. They must be knowledgeable about medical terminology, insurance policies, and billing processes. They must be able to accurately enter patient information into the computer system, answer patient questions, and provide assistance with paperwork. They must be able to work in a fast-paced environment and handle multiple tasks simultaneously. Job Skills Required
• Excellent customer service skills
• Knowledge of medical terminology
• Knowledge of insurance policies and billing processes
• Ability to accurately enter patient information into the computer system
• Ability to multitask and work in a fast-paced environment
• Excellent communication and interpersonal skills
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service or healthcare setting
• Knowledge of medical terminology
• Knowledge of insurance policies and billing processes
• Ability to accurately enter patient information into the computer system
• Ability to multitask and work in a fast-paced environment
• Excellent communication and interpersonal skills
Job Knowledge
• Knowledge of medical terminology
• Knowledge of insurance policies and billing processes
• Ability to accurately enter patient information into the computer system
• Ability to multitask and work in a fast-paced environment
Job Experience
• Previous experience in a customer service or healthcare setting
• Knowledge of medical terminology
• Knowledge of insurance policies and billing processes
• Ability to accurately enter patient information into the computer system
• Ability to multitask and work in a fast-paced environment
Job Responsibilities
• Register patients and verify insurance information
• Collect payments and schedule appointments
• Answer patient questions and provide assistance with paperwork
• Accurately enter patient information into the computer system
• Provide excellent customer service to patients and their families
• Maintain patient confidentiality and adhere to HIPAA regulations