Patient Access Supervisor - Waldo County General Hospital
By MaineHealth At Belfast, ME, United States
Required Minimum Knowledge, Skills, And Abilities (KSAs)
Education: 2 year college degree or equivalent leadership experience.
Experience: 1-2 years in a related Healthcare Field and 1-2 years leadership experience preferred.
Customer service experience required including training in customer service principles.
Must be able to handle sensitive, stressful and confidential situations and account information.

Are you looking for an exciting opportunity to use your analytical skills to help improve patient access? We are looking for a Patient Access Analyst to join our team and help us create a better experience for our patients. You will be responsible for analyzing patient access data, developing reports, and making recommendations to improve patient access. If you have a passion for data and a desire to make a difference in the lives of patients, this is the job for you!

Overview A Patient Access Analyst is responsible for providing support to healthcare organizations in the areas of patient access, billing, and collections. They are responsible for ensuring that patients receive the best possible care and that their financial information is accurately recorded and managed. They also work to ensure that all patient information is kept secure and confidential. Detailed Job Description A Patient Access Analyst is responsible for providing support to healthcare organizations in the areas of patient access, billing, and collections. They are responsible for ensuring that patients receive the best possible care and that their financial information is accurately recorded and managed. They also work to ensure that all patient information is kept secure and confidential. The Patient Access Analyst is responsible for verifying patient information, entering patient data into the system, and ensuring that all patient information is accurate. They are also responsible for managing patient accounts, processing payments, and resolving any billing disputes. Additionally, they are responsible for providing customer service to patients and their families. Job Skills Required
• Knowledge of healthcare billing and collections processes
• Knowledge of medical terminology
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of healthcare regulations and standards
Job Qualifications
• Bachelor’s degree in healthcare administration, business administration, or related field
• At least two years of experience in healthcare billing and collections
• Certification in healthcare billing and collections
• Knowledge of healthcare regulations and standards
Job Knowledge
• Knowledge of healthcare billing and collections processes
• Knowledge of medical terminology
• Knowledge of healthcare regulations and standards
• Knowledge of patient access and billing systems
Job Experience
• At least two years of experience in healthcare billing and collections
• Experience in customer service
• Experience in data entry and management
Job Responsibilities
• Verify patient information and enter data into the system
• Manage patient accounts and process payments
• Resolve billing disputes
• Provide customer service to patients and their families
• Ensure that all patient information is secure and confidential
• Ensure that all patient information is accurate and up to date
• Monitor and analyze patient access and billing trends