Associate Partner Manager Jobs
By Atlassian At Austin, TX, United States
Oversee the day-to-day management of our Corporate Reseller relationships as part of your broader portfolio of managed partners.
Educate, equip, and enable partners on the program requirements, benefits and resources available to them.
Drive partners to achieve accreditations and certifications.
Manage a quarterly budget of marketing development funds.
Resolve partner accreditation and certification issues.
You have experience onboarding and managing partners, especially Corporate Resellers, in the enterprise software industry

Are you looking for an exciting opportunity to work with a leading partner resources team? We are looking for an experienced Associate to join our team and help us deliver exceptional customer service. As an Associate, you will be responsible for managing partner relationships, providing support to partners, and helping to ensure that our partners have the resources they need to succeed. If you are passionate about helping others and have a strong customer service background, this could be the perfect job for you!

Overview A Partner Resources Associate is responsible for providing support to partners in the form of resources, tools, and guidance. They are responsible for helping partners understand and utilize the resources available to them, as well as providing assistance with any issues that may arise. They are also responsible for developing and maintaining relationships with partners and ensuring that all resources are up to date and accurate. Detailed Job Description The Partner Resources Associate is responsible for providing support to partners in the form of resources, tools, and guidance. This includes helping partners understand and utilize the resources available to them, as well as providing assistance with any issues that may arise. The Partner Resources Associate will also be responsible for developing and maintaining relationships with partners and ensuring that all resources are up to date and accurate. The Partner Resources Associate will also be responsible for researching and identifying new resources and tools to help partners succeed. They will also be responsible for providing training and support to partners on how to use the resources and tools available to them. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of the partner resources and tools available
• Ability to develop and maintain relationships with partners
• Knowledge of the industry and trends
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• At least two years of experience in a partner resources or related role
• Knowledge of the partner resources and tools available
• Ability to develop and maintain relationships with partners
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to manage multiple tasks and prioritize effectively
Job Knowledge
• Knowledge of the partner resources and tools available
• Knowledge of the industry and trends
• Knowledge of customer service principles and practices
• Knowledge of marketing principles and practices
• Knowledge of project management principles and practices
Job Experience
• At least two years of experience in a partner resources or related role
• Experience working with partners and providing resources and guidance
• Experience developing and maintaining relationships with partners
• Experience researching and identifying new resources and tools
• Experience providing training and support to partners
Job Responsibilities
• Provide support to partners in the form of resources, tools, and guidance
• Help partners understand and utilize the resources