Part Time Customer Experience Manager Jobs

Previous customer service experience is a plus.

Must display excellent customer service and communication skills.

As a part-time employee of the Company, you will not be eligible for Company-sponsored benefits or paid vacation.

All the responsibilities we'll trust you with:

Your areas of knowledge and expertise

Must be at least 18 years of age or older.

Role: Customer Experience Guide- Part Time

You utilize all allotted environmental-activism hours.

You inspire customers to get involved.

You participate in the annual local granting process.

You extend invitations for future brand engagement.

You always maintain a positive attitude.

Offering App, Frame or WiFi troubleshooting

2+ years of customer service experience in a similar support environment.

Experience with customer service software (Zendesk, Freshdesk, Salesforce, etc).

Have an impact and take on new responsibilities as you and the company grow.

Pre-sales queries about our product range

Explaining product features and usability

No-cost continuing education training for current licenses that benefit both you and MPC

You have the adaptability it takes to shift tour offerings with varied narratives and environments

You’re passionate about American history, are an engaging storyteller, and your verbal communication skills are on-point

Ensure the safety of the group while on tour, being mindful of the surroundings and visitor activities

Represents a team-player spirit when assigned other duties as required

Employees and their immediate family members can join Community Events for free!

Role: Customer Experience Guide-Part Time Fixed Term

Reports To: Retail Store General Manager

You utilize all allotted environmental-activism hours.

You inspire customers to get involved.

You participate in the annual local granting process.

You extend invitations for future brand engagement.

Offering App, Frame or WiFi troubleshooting

2+ years of customer service experience in a similar support environment.

Experience with customer service software (Zendesk, Freshdesk, Salesforce, etc).

Have an impact and take on new responsibilities as you and the company grow.

Pre-sales queries about our product range

Explaining product features and usability

3 + years professional experience in Stage Management, Convention Events, or other live show event management

Manage the daily operation of Entertainment offerings

Manage all performers and technicians, coordination and partnership with several other departments, teams and lines of business, while building relationships.

3 + years professional leadership experience

Oversee show maintenance including coordinating brush-up rehearsals, lighting and audio calls, scenic touch-ups, and communication with costuming teams.

Be receptive to working outdoors and physical aspects of the role.

Help to establish a best-in-class Customer Care experience for a luxury skincare brand.

Lead our customer experience on multiple channels, including chat, email, SMS, phone, reviews, and social (but not all at the start).

Assist in the development/implementation of new systems and processes that ensure our customer experience scales with our rapidly growing business

Manage elements of order transactions and fulfillment for B2C and B2B channels.

Create weekly reports and insights on metrics and customer experiences

2-4+ years of experience working in customer experience at a direct-to-consumer eCommerce brand (beauty is a big plus)