Overnight Supervisor Jobs in Indiana , Employment

Are you looking for a challenging and rewarding opportunity to lead a team? We are looking for an Overnight Supervisor to join our team and help us provide exceptional service to our customers. You will be responsible for ensuring the safety and security of our facility and staff, as well as providing guidance and support to our team. If you have strong leadership skills and a passion for customer service, this is the job for you!

Overview Overnight Supervisors are responsible for overseeing the operations of a business or organization during the night shift. They ensure that all safety protocols are followed, that the premises are secure, and that all staff members are performing their duties correctly. Overnight Supervisors may also be responsible for managing customer service, resolving customer complaints, and ensuring that all necessary paperwork is completed. Detailed Job Description Overnight Supervisors are responsible for overseeing the operations of a business or organization during the night shift. They ensure that all safety protocols are followed, that the premises are secure, and that all staff members are performing their duties correctly. Overnight Supervisors may also be responsible for managing customer service, resolving customer complaints, and ensuring that all necessary paperwork is completed. They must also be able to work independently and make sound decisions in the absence of a manager. Job Skills Required

• Excellent organizational and communication skills

• Ability to work independently and make sound decisions

• Ability to multitask and prioritize tasks

• Knowledge of safety protocols

• Knowledge of customer service principles

• Knowledge of relevant laws and regulations

• Ability to work in a fast-paced environment

• Ability to handle difficult customer situations

Job Qualifications

• High school diploma or equivalent

• Previous experience in a supervisory role

• Valid driver’s license

• CPR and First Aid certification (preferred)

Job Knowledge

• Knowledge of safety protocols

• Knowledge of customer service principles

• Knowledge of relevant laws and regulations

• Knowledge of inventory management

• Knowledge of cash handling procedures

Job Experience

• Previous experience in a supervisory role

• Previous experience in customer service

• Previous experience in inventory management

• Previous experience in cash handling

Job Responsibilities

• Ensure that all safety protocols are followed

• Monitor staff performance and provide feedback

• Manage customer service and resolve customer complaints

• Ensure that all necessary paperwork is completed

• Monitor inventory levels and order supplies as needed

• Handle cash transactions and ensure accuracy of records

• Ensure that the premises are secure at all times

• Monitor security cameras and respond to any incidents

• Provide support to staff members as needed