Front Office Host ($23.00/Hr.)
By Hyatt Regency Irvine At , Irvine $23 an hour
A true desire to exceed our guests expectations to create everlasting experiences.
Refined verbal and written communication skills.
Experience and a thorough understanding of Front Office Host operations preferred.
Must be proficient in general computer knowledge, including a working knowledge of Opera & Reserve preferred.
Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague
Take a peek into our colleague experience as a Full-time Front Office Host:

Be the face of the hotel! Join our team as an Overnight Front Office Host and be the first point of contact for our guests. Enjoy a fast-paced environment and the opportunity to make a lasting impression on our guests.

What is Overnight Front Office Host Skill Requirements?

• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to multi-task
• Excellent communication skills
• Ability to handle stressful situations
• Knowledge of computer systems and software
• Knowledge of hotel operations
• Knowledge of hospitality industry standards

What is Overnight Front Office Host Qualifications?

• High school diploma or equivalent
• Previous experience in a hotel or hospitality setting preferred
• Knowledge of hotel operations and customer service
• Ability to work overnight shifts

What is Overnight Front Office Host Knowledge?

• Knowledge of hotel operations and customer service
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software

What is Overnight Front Office Host Experience?

• Previous experience in a hotel or hospitality setting preferred
• Experience working overnight shifts

What is Overnight Front Office Host Responsibilities?

• Greeting and registering guests
• Answering phones and responding to guest inquiries
• Processing payments and issuing receipts
• Maintaining the cleanliness of the front desk area
• Assisting with check-in and check-out procedures
• Assisting with guest requests
• Handling guest complaints and resolving issues
• Updating guest records
• Monitoring security cameras
• Ensuring the safety and security of guests and staff