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Overnight Front Office Agent Jobs in Iowa

Front Office Agent Jobs
By Hyatt Regency Conroe At , Conroe
Refined verbal and written communication skills
A true desire to satisfy the needs of others in a fast paced environment.
Ability to stand for long periods of time.
Front Office Agent - Full Benefits Package
By Thompson Dallas At , Dallas, 75201
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Utilize Hyatt selling skills to describe and upsell premium room products and other hotel services to our arriving guests at check-in
Refined verbal and written communication skills
Ability to stand and move throughout front office and continuously perform essential job functions.
Ability to read, listen, and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Front Office Agent (Benefits Include Medical, Free Room Nights, Paid Vacation And Much More)
By Grand Hyatt Tampa Bay At , Tampa, 33607, Fl
Refined verbal and written communication skills
Free room nights after 90 days, Discounted and Friends & Family Room Rates upon hire
Medical, Prescription, Dental and Vision Insurance
Paid Vacation, sick days, new child leave and personal day
Paid Family Bonding Time and Adoption Assistance
Free colleague meals during shift

Are you looking for a job that offers flexible hours and a great work-life balance? Join our team as an Overnight Front Office Agent and enjoy the opportunity to work in a fast-paced, customer-focused environment!

Overview:

Overnight Front Office Agents are responsible for providing excellent customer service and hospitality to guests staying at a hotel. They are the first point of contact for guests and are responsible for checking guests in and out, answering questions, and providing information about the hotel and its services.

Detailed Job Description:

Overnight Front Office Agents are responsible for providing excellent customer service and hospitality to guests staying at a hotel. They greet guests upon arrival, check them in and out, answer questions, provide information about the hotel and its services, and ensure that all guests have a pleasant stay. They also handle cash, credit card, and other payments, and process reservations. Overnight Front Office Agents must be available to work overnight shifts and may be required to work weekends and holidays.

What is Overnight Front Office Agent Job Skills Required?

• Excellent customer service and communication skills
• Ability to multitask and work in a fast-paced environment
• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle cash, credit cards, and other payments
• Ability to remain calm and professional in stressful situations

What is Overnight Front Office Agent Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle cash, credit cards, and other payments

What is Overnight Front Office Agent Job Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Knowledge of customer service and hospitality
• Knowledge of cash handling and payment processing

What is Overnight Front Office Agent Job Experience?

• Previous experience in customer service or hospitality
• Previous experience in a hotel or hospitality setting

What is Overnight Front Office Agent Job Responsibilities?

• Greet guests upon arrival and check them in and out
• Answer questions and provide information about the hotel and its services
• Handle cash, credit card, and other payments
• Process reservations
• Ensure that all guests have a pleasant stay
• Maintain a clean and organized work area
• Work overnight shifts and weekends and holidays as needed